• Redesigning the front office

    Pressures in the small and medium-sized enterprise market are forcing banks to rethink how to serve these customers. We identify three models that can help.

  • Financial System Inquiry

    See how the key themes in the Interim Report impact the Banking, Wealth & Asset Management, and Insurance sectors.

  • Key themes from Q1 2014 earnings calls

    Earnings calls reflected an operating environment that was less volatile than previous quarters, with banks reporting increased volumes and confidence.

  • Banking in emerging markets: Investing for success

    Learn what it takes to succeed in the world’s most volatile markets, and use our interactive tool to explore each market in-depth.

  • Race for growth: Banking Agenda May 2014

    Whether you compare Australian or global banks, the key re-emerging question is, where will the growth come from – retail, business or institutional markets or, more broadly, Asia?

  • Financial Services Briefing - Issue 1, 2014

    We highlight insights from our Asset Management, Banking & Capital Markets and Insurance network on the key themes of the market - operational effectiveness, growth, capital, risk and regulation.

  • How well do you know your banking customers?

    Our Global Consumer Banking Survey 2014 delves deep into the customer experience around the globe to uncover what people truly want from their banking providers.

  • Transforming banks, redefining banking

    Our Global banking outlook 2014-15 identifies five unstoppable forces remaking the industry and four responses banks are using to manage the changes.

  • Key themes from Q3 2013 earnings calls

    The most recent earnings season provided clear evidence that banks worldwide continue to face numerous barriers to successfully achieving consistent, predictable and repeatable results.

Financial Services

Guiding an industry in transition

Amid significant global regulatory reform, banks and securities firms are faced with numerous challenges and sweeping changes. How should banks' operating models evolve? Where are the greatest opportunities for growth? What is the most effective way to raise and manage capital?

These are some of the questions banks are wrestling with as they seek to comply with new regulations while meeting the expectations of customers and shareholders for service, transparency and return-on-investment.

We provide guidance in these key areas:




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EY - Investment platforms

Investment platforms:

Will they change buying behaviors in traditional Asian markets? Read a brief overview of wealth platforms trends, innovations and our capabilities and case studies.

EY - Banking in emerging markets

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