Insurance companies around the globe are refocusing their efforts to improve overall operational efficiency, squeezing costs out of the system without impairing the overall customer service experience.
Our practical industry expertise enables us to assist businesses identify fundamental and lasting improvements in operations. Since the specifics of a firms’ business model and service offerings vary, we explore a spectrum of potential operational efficiencies.
Transforming claims through predictive modellingIn this edition, we examine how the use of advanced claims analytics and predictive modelling can transform the claims capability within an organization.
Delivering results through claim technologiesHow well are insurers achieving improved claims management through their investments in claims technologies? Our survey shows which areas insurers need to invest in to see improvements. See also our webcast.
Business briefing series - 20 issues on outsourcing and off shoringThis report, produced in collaboration with the Institute of Chartered Accountants in Australia, helps organizations determine whether outsourcing is right for them.
Wastage adds up despite motivated workers: The EY Australian Productivity Pulse™Our survey indicates that the estimated annual wastage in wages can reach $109 billion. Find out the biggest barriers hindering productivity and how to improve.
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