Connect with us
Stay connected with us through social media, email alerts or webcasts. Or download our EY Insights app for mobile devices.
Organisational capability requirements are moving into unknown territory, driven by digital growth and disruption. Organisations need to understand, forecast and plan for how capability supply and demand intersect – now and into the future. Find out more.
An Australian-first risk management initiative between EY and Bravehearts is set to shift the way organisations protect children from sexual assault. Read more.
The EY Customer Experience Series - Utilities (Wave 3)
A third of Australians have missed electricity bill payments in the past 12 months and more than one in 10 have missed three or more payments.
The EY Customer Experience Series - Utilities (Wave 2)
Customers are reacting to rising electricity bills like never before and are persevering through the switching process.
Australian businesses lose more than $720 for every negative customer experience, according to the latest EY Customer Experience Series survey, the Cost of Complaining.