Just as the name implies, Core Business Services (CBS) is the vital core that supports the firm’s infrastructure, and allows our client-serving teams to succeed in the marketplace, and includes:
Our Finance professionals are responsible for the financial integrity of Ernst & Young member firms, and the clear reporting of their results. Working with one of these teams, you’ll provide financial reporting that is accurate, consistent and compliant with Ernst & Young global financial policies and principles, and local statutory rules and regulations. You’ll also work with other areas of our organization, sharing your financial experience and insights to achieve specific goals. You’ll get all the support you need to stay on top of regulations — and the advice and help you‘ll need to meet your own professional goals.
Working with one of our Information Technology (IT) teams, you’ll help to maintain and enhance our IT infrastructure. You’ll be part of a global group that provides help desk, network and data center services, as well as workstation support, telecommunications and IT products. At the end of the day, you’ll be equipping 152,000 Ernst & Young member firm employees with effective and efficient IT tools and services so they can offer our clients top-quality service.
We call our human resources group the Americas People Team, and this reflects how important we think our people are to the success of the Ernst & Young organization.
Working with the Americas People Team, you’ll help develop and execute our people strategy, which provides the programs, measures and tools that help our Ernst & Young member firms' employees to achieve their potential. You might develop and implement strategies for performance management, leadership development, learning, training tools, compensation, recruiting, new joiner orientation, reporting processes or other initiatives. You may work in a central function, or be aligned to one of our service lines. Whichever area of this service you join, you’ll play an essential role in delivering our strategy across the global organization.
Administrative Services & Executive Support
Our Enterprise Support Services (ESS) teams provide comprehensive, quality administrative and support services for all of the Ernst & Young member firms within the Americas. ESS professionals span a wide range of vital roles, from administrative support to facilities management, creative design, tax return processing, file management and emergency preparedness.
Marketing & Communications
National Marketing & Communications provides a wide range of marketing and communications services to internal and external audiences. These include current and future clients, our current and future employees, alumni, regulators, the media and the communities we operate within.
Through internal communications, public relations and corporate communications, the Marketing team supports and promotes our brand and reputation.
Our Business Development teams support and execute go-to-market business development and marketing strategies. As a Business Development professional, you’ll work with account teams to build relationships with our clients, drive new business and build revenue growth.
As part of our global Knowledge group, you will make sure our client-serving professionals have access to the right people, tools and information to help their clients meet their business needs. The Knowledge teams provide a wide range of services to better understand client businesses and business environments. Team members may create and manage organization-wide business tools and processes to share important information, or advise people and teams on how to effectively use the content and tools that exist. The Knowledge teams are constantly evolving to help anyone within the Ernst & Young organization take advantage of the experiences and insights of their colleagues around the world.
Quality & Risk Management
Our Quality & Risk Management (Q&RM) teams are responsible for protecting the Ernst & Young organization from the risks that arise from the member firms' professional practices. The teams provide coordinated advice and assistance on independence, conflicts, regulatory and risk management issues, as well as dealing with claims, and any queries regarding the organization’s ethics.
Q&RM tools and processes are designed to help us meet our compliance responsibilities, and to help us support our client-facing teams in delivering quality service to their clients.
Whether you are part of one of these, or of the many other teams that make up CBS, you’ll play an essential role in delivering our strategy of change around our global organization. Our job is not only to support our other service lines, but also to support organization-wide growth.