• Citizen Today: April 2016

    The latest edition of Citizen Today is out now. The magazine explores how governments can create lasting legacies in an ever more unpredictable world. To access the content, and download the latest print edition, visit our new Citizen Today website.

  • Citizen Today: December 2015

    The pace of change offers great opportunity for progress. In this issue, we explore how governments can change in order to meet today's big challenges.

  • Public private partnerships and global infrastructure

    With the growing importance of getting infrastructure procurement right, governments are exploring project finance and public-private partnership (PPP) models.

  • From classroom to boardroom

    We offer six education policy recommendations for creating a culture of high-impact entrepreneurship for young students.

  • Citizen Today: August 2015

    The edition looks at how Detroit recovered from bankruptcy, the role of small businesses in India, the re-emergence of public-private partnerships and more.

  • Dynamics: Shaping agendas, changing lives

    This edition covers European development aid, new approaches to student financing, women’s entrepreneurship, the fight against poverty and more.

  • Citizen today: G20 special edition

    In this edition of Citizen Today, we highlight some of the key issues global leaders will address in the upcoming G20 summit.

  • Dynamics: bridging the gap

    Huge disparities and inequalities continue to exist around the world. How are development professionals working to bridge the gap?

  • Building better budgets

    Effective budget institutions are key pillars of any country’s public financial management system (PFM). We outline our global PFM capability and services.

Government & Public Sector

Government in transformation

Policy-makers are operating in a rapidly-changing world. Shifting demographics, urbanization and climate change are just a few of the long-term and systemic trends reshaping 21st century government.

And with finances tight, growth stalling and unemployment high, the legacy of the financial crisis continues to play out across borders.

Our Government & Public Sector practice aims to be the preferred partner in driving transformational change for governments around the world. In countries large and small, developed and emerging, we understand the issues and can provide you services that will have lasting impact.

About our global sub-sectors


  • Defense

    Contact - Derek Dobson

    Defense organizations are operating in a rapidly changing world

    In the Western world, growth in defense spending typical of developed countries is slowing as budget constraints require portfolio rationalization. In developing countries, defense spending is increasing significantly as they are able to fund the expansion of their defense capabilities.

    EY - Key defense trends across the globe

    Globally, defense organizations face a very challenging environment

    EY - Defense organizations challenges

    EY helps governments around the world move toward increasing effectiveness through improved organizational structure, procurement and resource management.

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    EY - Key defense trends across the globe×
    EY - Defense organizations challenges×
  • Health care

    Health care payors and providers in Canada continue to balance an explosion in service demand while managing cost-effectiveness, quality and accessibility. Demographic, cultural and economic changes, as well as a growing burden of complex and chronic disease, challenge the future sustainability of health organizations and drive the requirement for new and innovative solutions.

    Our national Health Care practice works with organizations to help drive performance, manage risk and sustain improvement. We work in all levels of the health care industry to find innovative, tactical and cost-effective ways to address our clients’ most complex issues.

    Our team members have years of in-depth experience in helping promote more efficient, higher-quality health care. They have advised and worked collaboratively with a variety of public and private-sector organizations, including and provincial health departments, professional bodies and associations, health service providers, regulatory bodies and locally integrated networks.

    Furthermore, our integrated global network gives us access to an international group of health care advisors, which in turn facilitates knowledge-sharing, effective decision-making and speed of execution.

    We offer a wide range of services, and can support you in:

    • Cost reduction
    • System design and transformation
    • Productivity and performance improvement
    • Service planning
    • eHealth and IT strategy

    Learn more about our Health Care Advisory Services

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  • Education

    Education is one of the world’s fastest growing industries. Globalization, new technologies and a knowledge economy that is dependent on high quality and effective education are rapidly transforming the sector, requiring innovative thinking to deliver performance improvement across the industry.

    At EY, we provide tailored solutions, practical insights and industry experience to help our clients achieve improvements in service delivery and operational performance. Our key areas of experience are:

    • Institution-wide shared services implementation
    • Market opportunities and service delivery models
    • Major transformation projects
    • Major reform projects
    • Economic and regulatory analysis including funding models
    • Enterprise intelligence, including data integrity, effectiveness of information
    • Performance improvement / cost reduction
    • Capital planning / asset management
    • Internal audit / risk management / governance frameworks
    • Evaluation of programs
    • Fraud investigation

    EY recently acquired Parthenon Group, extending our global expertise extends across public sector and non-profit education providers, foundations, private companies and service providers, and investors.

    We have a dedicated practice of professionals with on-the-ground experience across multiple industries and projects in education strategy, reform, innovation and implementation. Our breadth of experience and depth of service as strategic advisors to the education industry is unmatched, with knowledge that spans all levels of education, including early childhood, elementary, secondary, higher, vocational and professional education across both public and private sectors.

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  • Digital Government

    Digital Government is a powerful tool to enable the provision of better public services to citizens and businesses. We can provide end-to-end services and consultation for the public sector in implementing Digital Government. From defining Digital Government strategy to the final implementation, with our rich expertise we can fill every element, including strategy development, target group identification and expectation gathering, blueprint creation, process re-engineering, information technology development and audit and implementation.

    What digital technology offers today is much easier ways to use data/information, not just inside government but also across governments. In other words, digital government is about being citizen-centric and data/information-centric. With digital government you start from the data/information in order to combine services in a way that makes the experience truly citizen-centric.

    Our experience and offerings particularly relevant to Digital Government include:

    • Conceptualizing Digital Government strategy
    • Process and operational re-engineering of Digital Government projects
    • IT architecture development of Digital Government portals
    • Service and client selection for specifically eProcurement projects
    • Implementation, financial valuation as well as impact assessment of Digital Government projects

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  • Infrastructure

    Contacts - Tim Philpotts and Michael Kennedy

    Infrastructure investment and development is a top priority for governments globally — it is an indispensable necessity for poverty reduction, social progress and inclusive economic growth. While rapid urbanization is putting pressure on emerging markets to develop critical new infrastructure, developed economies need to expand existing infrastructure due to aging assets and sustained underinvestment.

    With global population expected to reach 8 billion by 2025, infrastructure investments are needed to supply sufficient water, roads, housing and power. Among the issues facing governments are:

    • Aging infrastructure
    • Predictions of future national transportation gridlock
    • Soaring energy and water costs

    Governments are also facing challenges in meeting their infrastructure obligations. Infrastructure projects are significant in size, scope, complexity, and in financing arrangements. They also bring increased public scrutiny and more demand for stakeholder engagement.

    How EY can help

    EY's dedicated public-private partnership (P3) advisory team is at the forefront of recent developments, giving us insight into these lessons. We provide support from the earliest stages of analysis, from project evaluation to procurement, financial close, construction and operations. We can assist our clients in devising and comparing financial plans and delivery approaches for projects that involve public, federal or private financing, project revenues and/or grants - and provide support to our clients in their implementation of those plans. We also have first-hand experience in generating efficiencies through standardized principles, processes and documents, as well as deep and broad experience in assessing value-for-money before, during and after the project.

    Our global award-winning Infrastructure Advisory team of more than 700 dedicated professionals has a strong track record in providing advice across the infrastructure life cycle. Our Canadian team members have unparalleled experience in today's marketplace, having played key roles in the five largest and most complex Canadian P3 projects successfully reaching financial close in 2015-2016 - Eglinton Crosstown LRT, Edmonton Valley Line LRT, Regina Bypass, Highway 407 Extension Phase II and the New Champlain Bridge Corridor.

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  • Job creation and entrepreneurship

    The problem of unemployment has impacted both developed and developing economies, particularly the youth. Over the last few years, the number of people estimated to be out of work has grown to more than 200 million.

    Governments are turning to entrepreneurs and the private sector in the recognition that they are significant engines of both job creation and economic growth. We believe governments, entrepreneurs and corporations must work together to avoid a lost generation.

    We have created a framework to help governments harness private sector development. The framework helps federal and provincial governments, donor agencies, and international economic development agencies and not-for-profit organizations to drive inclusive growth through job creation. It is designed to encourage entrepreneurial activity in organizations of all sizes and attract domestic and international investment.

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  • Pensions

    Contact - Uros Karadzic

    Shifting demographics and limited financial resources have accelerated the need for governments to act systematically and decisively. The value of pension promises made to retiring baby boomers is greater than initially expected. Policymakers need to consider the short- and long-term sustainability of their pension and retirement policies and systems and the financial security of growing retiree populations.

    In Canada, steps have been taken by governments to respond to the new environment. These steps include changes to legislation to promote workplace pension plans, proposals to enhance and/or supplement government pension programs and modifications to pension provisions to reflect increased longevity. However, constant review, adjustments and reform are required. As policymakers continue to consider how to make pensions and retirement sustainable and whether pensions are best delivered by the public or private sectors or a mix of both, EY’s Government & Public Sector teams are helping drive transformational change.

  • Public financial management

    At EY, we have a globally connected network of experienced, multidisciplinary professionals who are working with governments and public sector organizations around the world to address complex problems and achieve leading practice in Public Financial Management (PFM).

    Our 500 PFM professionals worldwide support government efforts to apply clear, consistent and transparent policies, controls and procedures.

    Read more about our PFM capabilities

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    Visit www.publicfinanceinternational.org for all the latest PFM news and insight

  • Tax policy

    Contacts - Ian Sherman and Fred O’Riordan

    Business and tax landscapes are changing dramatically, and the pace and complexity of change continues to increase. EY helps clients across the globe navigate this shifting landscape.

    Governments are tempering the need for revenue with increased global competition for labour and capital. Tax authorities are adapting their enforcement strategies, focus and policies in response to the changing dynamics of business. Our Global GPS Tax team can provide tax compliance and advisory services, tax policy development, as well as support the strengthening and modernization of tax and customs administrations.

  • Transport

    Contact - Marc Brazeau

    Transport is vital to any nation’s prosperity and standard of living. The solutions required to solve transport challenges are becoming increasingly complex. With government funding now very limited, governments need to be innovative to increase competitiveness through improvements in transport efficiency and customer service in the face of population growth and capacity constraints.

    EY is at the forefront with service providers and government policy makers as we meet these challenges. Our global network of professionals is skilled in all aspects of the sector. Working across both the passenger and freight sectors, we assist governments with:

    • Transport strategic planning
    • Transport investment business cases
    • Customer experience and service improvement initiatives
    • Commercial and financial advice on major transport projects
    • Contestability and commissioning
    • Regulatory reform
    • Business process transformation and change management
    • Strategic procurement and program management
    • Enterprise-wide risk management and internal audit
    • Business information and management reporting reform.

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Contact us

Charles-Antoine St-Jean    Charles-Antoine St-Jean 
National Leader
Government & Public Sector
613 598 4302
 
Kirsten Tisdale    Kirsten Tisdale 
National Leader
Government & Public Sector
604 891 8266
 
John Bethel    John Bethel 
Vancouver
Government & Public Sector
604 891 8404
 
Vincent Cartier    Vincent Cartier 
Montreal
Government & Public Sector
514 879 8132
 
Claude Francoeur    Claude Francoeur 
St. John’s
Government & Public Sector
506 634 2165
 
Rick Valdemarca    Rick Valdemarca 
Edmonton
Government & Public Sector
780 412 2395
 

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