Improve your performance. Manage your risks.Ernst & Young Advisory services | Canadian banks not immune to global challenges Canadian banks are expected to continue doing well relative to their global peers but aren’t necessarily shielded from the challenges plaguing the world’s financial institutions, including concerns about growth, capital, data and regulatory issues. Straight talk about IT performance Evidence of innovative IT solutions is everywhere. But you might be asking yourself, why can’t my IT team do that? You’re not alone. Our survey on IT performance explores the gap between what the C-suite expects and what IT delivers. We offer ideas for how to bridge the distance. OECD report could lead to tighter anti-corruption laws Canadian businesses should be prepared to face increasingly vigorous fraud investigations after the latest OECD report urges Canada to boost its anti-corruption enforcement efforts. If Canada implements the OECD recommendations, the main implications for businesses will be how payments to government officials are recorded in their books. Trust still there, but personalized attention a shortcoming at Canadian banks Our global banking survey finds that while the trust Canadians have in their banks remains high, the battle to win over new retail banking customers will be focused largely on improving personalized attention and reducing service issues. |
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Contacts IT Advisory ServicesWe focus on your challenges to help deliver improved business performance by addressing the IT and business agenda together. Learn more about how we can help you with IT transformation, technology enablement and client-side program advisory.
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