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Tackling next generation challenges

Telecommunications operators are facing the challenges of growth, convergence, business transformation, technological change and increasing regulation.

Telecommunications operators choose Ernst & Young because they value our industry-based approach to addressing their assurance, tax, transaction and advisory needs.

They know that they’ve much to gain from our clear understanding of the opportunities, complexities and commercial realities of the telecommunications industry — wherever in the world they’re operating.

What gives us this understanding is our Global Telecommunications Center. Operating from Paris, Beijing, Delhi and San Antonio, the Center brings together people and ideas from across the world, to help you address the challenges of today — and tomorrow.

You benefit from our insights on key trends and emerging issues — whether relating to next generation services, infrastructure sharing, outsourcing, revenue assurance, operational efficiency, regulations, future growth markets or mergers and acquisitions.

So you can react to trends in a way that improves the financial performance of your business.


Visit our Global Telecommunications industry site for insights that cover the global market.

Lessons from change: telecommunications industry

How can you manage your company through the recession and position yourself for growth? After interviewing thousands of telecom executives, we identified some overarching themes. From developing robust business models to strengthening stakeholder confidence, we uncover lessons that could mean the difference between surviving and thriving in the new economic environment.

Asia calling: Infrastructure sharing - the next milestone in the evolution of China's telecom industry


This paper explores the potential for China's Telecommunications operators to share infrastructure in the post-restructured environment to set the stage for future network expansion.

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Cash on the line! Performance in working capital management

This study is an update of our 2008 analysis of working capital management by leading telecom operators in Europe, Cash Generation. It is based on analysis of 15 leading telecom operators in Europe, and includes a comparison of findings with operators in North America. It provides a clear picture of overall working capital management, pinpoints the root causes of performance problems, and identifies levels of cash and cost opportunities.

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Asia calling: 3G – A new lease of life

3G has failed to live up to its expectations in the developed world over the past decade. But the birth of 3G in the world's two biggest emerging markets, China and India, has renewed interest in the mobile technology. This paper explores the factors behind the development of 3G in emerging markets, and outlines the challenges 3G operators have yet to face.

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Asia calling: Vietnam – Reshaping the telecommunications landscape equitization and 3G

The Vietnam telecom market is growing rapidly. Its move towards 3G and equitization will accelerate liberalization and open opportunities for local and foreign investors.

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Global revenue assurance

The 2007 revenue assurance global survey examines revenue assurance practices of telecom operators around the world, assesses the current level of maturity of the industry in terms of strategy, organization, processes and tools, and highlights the key drivers required to take revenue assurance to the next level.


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Asia calling: how restructuring will benefit the Chinese telecom industry in the global arena

China is following the world's trend towards consolidation, with telecom reform creating three giants, each providing mixed services. This government-driven restructuring is designed to create a more balanced landscape, reallocating existing market resources efficiently and promoting competition. This will drive better service and innovation and could improve operator's operational and financial performance in the long term.

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The 2009 Ernst & Young business risk report - Telecommunications

The second in our series of reports reviewing the top ten risks for telecommunications companies.

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Chinese version | 中文版

Click here to read the Chinese version.



Global Telecommunications Center

Our telecommunications clients form the cornerstone of the global telecoms industry and, as a result, we have experience delivering a wide range of assurance, risk management, tax, transaction, and finance advisory services to the industry. Underpinning our network of telecoms practitioners is the Ernst & Young Global Telecommunications Center where we facilitate dialogue among the industry's stakeholders to generate insights and develop practical services for telecoms companies.

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