Most operators are looking to solve two key challenges: - improving business performance and cost reduction. This dual objective can deliver significant benefits and position the organization to emerge from the downturn with a stronger, more secure and competitive profile.
Whether the focus is on transforming the business or on sustaining performance and building on achievements, we help our clients improve the performance and effectiveness by examining everything from network management and business processes, to future directions and opportunities for growth.
Performance Improvement We offer services to help clients improve their performance, utilizing our finance, supply chain and customer skills and - supported by our capabilities in program management, strategic direction, people and organization and IT Advisory.
We also provide specific advice relating to issues facing telecoms clients:
Business planning and decision support for major capital expenditure
Cash and working capital management
Customer profitability and retention
Risk Our risk services include a range of integrated risk offerings such as strategic, outsourcing and industry-focused operational assistance that deliver value through our “assess, improve and monitor” risk framework.
We provide highly customized risk advisory services to our telecommunications clients, including:
Customer lifecycle lab (independent audit of the customer’s experience)
Enterprise risk management
Fixed asset management
IT risk and assurance Our IT risk and assurance professionals help organizations address the challenge of managing IT risks in a way that is in line with their business strategy.
We offer tailored services, covering IT risk assessment and management, security and privacy through to review of controls over specific enterprise resource planning (ERP) systems and third parties. We identify the right way to work with our clients and offer services via independent, outsourced or teaming arrangements, to supplement internal functions or provide objective guidance and challenges.
Ernst & Young refers to the global organization of member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.