• Mobile money — the next wave of growth in telecoms

    With mobile transfer and payment solutions increasingly driving buying decisions, the mobile money opportunity is something telecoms operators shouldn’t ignore. Our report explores.

  • Smart homes, smart businesses

    Our latest issue of Inside Telecommunications explores smart home strategies, data center investments and cloud service provision to SMEs.

  • Inside telecommunications Issue 10

    In this issue, we look at operator strategies to cope with over-the-top providers, the drive for single market reforms in Europe, and more.

  • Inside telecommunications Issue 9

    In our latest edition, we consider subjects ranging from connected car strategies to new mobile operating systems and device form factors.

  • The quest for telematics 4.0

    The study covers key considerations for telcos as past telematics business models have not been very successful, and huge potential remains untapped.

  • Global telecoms revenue assurance survey 2013

    Our latest survey determines the key areas of improvement for revenue assurance functions, the evolutions and the challenges faced by telecommunications operators.

  • Metrics transformation in telecommunications

    The fast-changing environment is calling for a renewed look at the metrics telecoms operators use to measure and report their financial performance. Learn more.

  • Top 10 risks in telecoms: mitigating the threat

    We examine the measures telecommunications operators can adopt to mitigate and respond to the top 10 risks and gain from expanding service possibilities.

  • The mobile maze

    Our survey explores the key drivers for and inhibitors to mobile services take-up, and the competencies that operators will need to meet customer needs.

Telecommunications

Telecommunications: transforming our society

Telecommunications operators are mastering the demands of technological and regulatory changes while illustrating transparency, customer innovation and bringing new services to the market. Are you keeping up? Whether your goals consist of adjusting your business model or boosting your market share, we deliver on our promises so you can be at the forefront of change.

Tap into our industry-focused knowledge on emerging and expanding telecom issues:


  • The growth in mobile money

    As the telecommunications sector turns to a new growth agenda, mobile money services are becoming more important than ever.

    The acceleration of mobile remittance services alongside new mobile payments highlights the opportunities for the mobile phone to redefine the movement of money by:

    • Lowering costs
    • Increasing convenience
    • Reducing fraud

    Interestingly, many of the most successful services worldwide have originated in developed Asia — where mobile contactless services are well established — alongside money transfer services in emerging markets such as the Philippines and Kenya.

    However, opportunities have yet to be uncovered in many developed markets, where financial inclusion is higher and where there is a greater diversity of existing payments channels.

    Ultimately, flexibility — in terms of policy approach, customer proposition and stakeholder management — should be top of mind for all players as the handset catalyses a more efficient customer payments experience, and one that brings with it greater advantages in terms of information richness and location sensitivity.

    Discover how we can help you lay the groundwork for tomorrow’s mobile money solutions (link to about our Telecommunications services).

    Related content:

  • An industry in transformation

    The telecom industry is transforming before our very eyes. And in many instances, there are no hard set rules for the new digital platforms, tools and lifecycle in which they live.

    In this industry more than any other, therefore, embracing a strategic, forward-looking business model is critical to survival — and success. The transformation that has gripped the landscape presents you with challenges, risks and opportunities as never before.

    With continued pressure from new players entering the market, operators must continually find ways to stay ahead of the game. Strategies include investment in next-generation technologies and alternative network sourcing arrangements.

    We can help you compete in a changing landscape. (link to about our telecom services tab)



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Video

Jonathan Dharmapalan discusses what's in store for smartphones, tablets and other new technologies with the BBC at CommunicAsia2011.

Jonathan Dharmapalan discusses what's in store for smartphones, tablets and other new technologies with the BBC at CommunicAsia2011.

CNBC video: Telco operators must adapt to consumer demands