A year of change
Change is inescapable. Whether you view change as good or bad, it's how you respond to it that matters.
You can see this change in the global economy, which is constantly shifting. While there are some bright spots, the financial crisis continues to cast a long shadow, and the recovery has been far from uniform.
You can see this change in regulation, where government is taking a bigger role in business and people's lives. Regulatory change is re-shaping industries and increasing the complexity of operating across borders. We've seen this in the accounting profession with the passage of the EU audit legislation, which will have a tremendous impact on many of our clients.
And you can see this change in technology, where more and more devices are connected to the internet and nearly everything we do generates vast amounts of data that can be mined for insight. The businesses that can use that data effectively are becoming more efficient, innovative and responsive to the market.
In this environment of great change we believe that our purpose — building a better working world — is particularly relevant and helps ensure that change is positive. Our purpose is present in everything we do from our services that build trust and confidence in the capital markets to our efforts to develop outstanding leaders. It gives us energy and inspires our people to strive to achieve the best.
For our clients, who depend on us to bring them insight, technical excellence is the minimum.
Our commitment to building a better working world encompasses our people, our clients and the broader world.
For our people, we want the benefit of working at EY to last a lifetime. We want to help them reach their personal and professional goals. And we support them by investing in their —learning and development, providing a flexible working environment and the opportunity to work in diverse, high-performing teams.
In the last year, our firms hired more than 60,000 people and welcomed our largest-ever group of new partners. This reflects the strength of the people we have coming through the ranks at EY and our confidence in the future growth of our organization.
For our clients, who depend on us to bring them insight, technical excellence is the minimum. At EY, we aim much higher — we're committed to exceptional client service delivered by highest-performing teams. By consistently providing it, we help our clients improve their businesses and realize sustainable economic growth.
For the broader world, we believe that in a better working world trust increases, capital flows smoothly, investors make informed decisions, businesses grow sustainably, employment rises, consumers spend, governments invest in their citizens and communities flourish. To play our part we are dedicated to delivering high-quality audits with objectivity and professional skepticism, as well as helping our clients to meet their complex tax obligations, improve their performance and better manage their capital.
In a changing world you need to adapt or be left behind. At EY, we're adapting, and this year we have been through remarkable changes ourselves. We're continuing to strengthen and better integrate our global organization.
We're investing in our future including US$1.2b in technology, US$400m in our audit transformation program to enhance the quality and value of our audits, and US$500m in analytics.
We have a long history that stretches back more than 150 years, and during that time we've seen a lot of change. And what has defined our organization is our ability to adapt, while remaining true to ourselves, our values and our purpose. This is what will continue to define us.
Mark A. Weinberger
EY Global Chairman and CEO