Next moves for stakeholders
No single player holds a dominant position in the telematics market yet, and we believe no one will ever own it alone. The development of most of these services will force every major player to work outside its core competency.
| Carmakers | Carmakers have a unique opportunity to build a new way to interact with their customer base and could fi nd in telematics a new tool to expand the brand experience. However, the carmakers:
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| Dealers | Dealers will enjoy an unprecedented opportunity to understand their customers better and to interact with them on an ongoing basis. However, the dealers:
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| Automotive suppliers | Automotive suppliers will have a huge oppor tunity in human-machine interface (HMI) development, in part because of their ability to organize a network of partners to present a broad menu of telematics services to the carmakers. However, the automotive suppliers:
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Instead of competition, the journey to Telematics 4.0 will be more about cooperation - about how the stakeholders learn to work together to develop an integrated offering that not only takes the car online but turns telematics services into a way to gain a share of mobility beyond the car.
| Telecom operators | Telecom operators will have an opportunity to claim the only hours in the day still largely out of reach of broadband. This creates additional usage of their networks and more revenue. However, they need to:
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| Motor insurers and brokers | Telematics makes insurance tangible to the customer in an entirely new way, increasing the potential for better risk management and more consumer touch points. Motor insurers and brokers will gain access to richer individual and collective (descriptive) data than the sector has ever known. However, they need to:
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| Mobility integrators | Mobility integrators will enable the integration of private cars, shared cars and other modes of transportation into a seamless transportation network. However, they need to:
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