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Addressing tomorrow’s challenges today | Eurozone outlook for Financial Services - Winter 2011/12 Our Winter 2011/12 edition predicts that despite political progress in the form of unlimited three-year loans being offered by the ECB, the near-term outlook has worsened and the forecast is now for the Eurozone to suffer negative growth in Q4 2011 and fall back into recession in Q1 2012. Asia-Pacific, Europe banks struggle with customer loyalty Customer loyalty at retail banks in Asia-Pacific and Europe is at risk. Our surveys on consumer banking explore the reasons why and identify key issues banks need to address to strengthen customer relationships and retention. How the global banking industry is fixing vulnerabilities Shoring up risk governance is top priority for banks. Still, several thorny issues and competing demands remain, and planning for the future is exponentially more challenging. Our Risk governance – agenda for change survey provides perspective on what’s next for banks. CFO report: why bank execs are looking to IT for answers in challenging times All data, all the time. That’s how many bank executives view today’s pressure-filled reporting environment. We show you how IT is stepping up to the data demands of senior management, boards, regulators and investors and supporting the critical need to align finance and risk data. Lessons from change: banking and capital markets How do you manage through the recession and position your company for growth? Our banking and capital markets executives conducted over 5100 client meetings and identified some overarching themes. Enhancing risk management practices like forecasting and stress-testing and optimizing capital availability and deployment could mean the difference between surviving and thriving. Credit crunch heightens financial executive focus on risk convergence The credit crisis has driven many financial services executives to intensify their focus on risk convergence and risk management. Our latest survey shows how firms are adapting, while we offer perspectives on the work that still needs to be done. |
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