EY - Your customer, your growth

Your customer, your growth

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Insights into your customer

 
EY - Disrupt or be disrupted: 2016 Sensor Data Survey   Disrupt or be disrupted: 2016 Sensor Data Survey

Insurers who move quickly to leverage new data sources, such as wearable tech and sensors, gain enormous potential to disrupt their competition.


EY - Life insurance distribution at a crossroads   Life insurance distribution at a crossroads

Shifting demographics and new technologies are forcing life insurers to rethink their product mix, purchasing channels and the role of insurance agents.


EY - Insight-driven advisor sales   Insight-driven advisor sales

Analytics and customer experience management tools give advisors actionable insights about customer needs. See an example of how this can dramatically improve customer relationships.


EY - Consumerization and the digital enterprise   Consumerization and the digital enterprise

Most insurers have high digital ambitions, but there has been a significant gap between investments made and transformation achieved. We explore what needs to change.


EY - What are insurance companies concerned about?   What are insurance companies concerned about?

Bernhard Klein Wassink, EY Global Insurance Customer & Growth Solution Leader, discusses three key takeaways for management from our 2014 Global Consumer Insurance Survey.


EY - Retirement services providers get money in motion   Retirement services providers get money in motion

Watch this short video to learn more about growing, deepening and retaining customer relationships using a four-part strategy.


EY - Simplifying customer communication   Simplifying customer communication

How can insurers deliver a simplified customer experience by improving their communication and streamlining data collection?


EY - Digital strategies for life insurers   Digital strategies for life insurers

Effectively leveraging digital innovation can allow life insurance companies to reduce customer service costs while increasing both customer satisfaction and retention.


EY - 2014 Global Consumer Insurance Survey   2014 Global Consumer Insurance Survey

Learn why and how insurers must engage their customers in new ways with new value propositions.


EY-Mobile technology in insurance   Mobile technology in insurance

Insurers are embracing mobile technology as a key part of their business strategies. In this paper, we address benchmark parameters to measure the impact of mobility.

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