Ernst & Young has the experience and capabilities to help P&Us control risk, reduce costs and unlock customer value throughout the whole smart metering journey.
Our teams understand the global impact of smart technology as well as specific issues in national markets. Our objective is to help you make the best decisions by providing sound, independent and unbiased advice.
No matter which business model you select in response to the challenges of smart customers, we can work with you to see it through successfully.
Strategy
How EY can help
Business as usual
- Defining your customer proposition
- Improving operations, e.g., through customer and market segmentation; customer service effectiveness; customer service processes
- Communication and marketing strategy/plan
- Supply chain management
- Project management
Customer focused strategy
- Strengthening existing business capabilities
- Joint ventures (JVs) and partnering to provide new services: identifying target partners, mergers and acquisitions
- Customer strategy
- Digital strategy
- Transforming your business model
- Change management
Exit strategy
- Defining exit strategies
- Identifying potential buyers
- Vendor due diligence
- Carve-out
Our services encompass on any or all of the lifecycle stages of your organization's transition to smart:
- Identify and diagnose
- Design and planning
- Solution development
- Implementation
- Operate and stabilize
The smart lifecycle

We also provide support on the overarching activities, such as program management, change management, and monitor and control, which help to create and maintain a successful project.
Why Ernst & Young in smart?
- We have the right "smart" people
Our P&U smart professionals have deep experience of managing complex transformations. Our global smart network has the knowledge and experience needed to help companies through the entire smart journey, from defining the right vision, strategy and business case to helping embed smart characteristics in the organization to rolling out smart for end users.
- Our multidisciplinary know-how creates value for you
We bring together Ernst & Young's knowledge and experience in IT Risk and Assurance, Financial Account Advisory Services, Risk and Tax, coupled with an extensive track record in managing finance and human resources integration. We also help bring insights gained from innovation, new clean technologies and a culture of encouraging entrepreneurs.
- We have the necessary industry knowledge
From globalization to technological innovation, many businesses around the world are exploring ways to achieve their potential. Ernst & Young's Global Sector Centers are committed to developing and delivering sector insights. Our Global P&U Center serves as a hub for sharing industry-focused knowledge that helps you to succeed in today's changing world.
- We are truly independent
We have no interest or conflict, financial or otherwise, in any of the smart metering/grids products or services for sale, either an internally managed or outsourced solution. Our role is simply to help you make the best decision by providing sound, independent and unbiased advice.
To find out how Ernst & Young can help on your smart journey, contact us.