Other industries have been through — or are going through — transformations of their own. Their knowledge and experiences have some important pointers for P&U as it journeys towards a smart world.
EY has analyzed transformation experiences in the automotive, technology, telecommunications and retail sectors, to identify 12 lessons learned that may be of value to P&U. These lessons include:
Many of these transformations parallel smart developments in P&U. Discover which are the top five lessons that matter.