Insurance in a digital world: the time is now
Digital technologies are enabling and driving a massive change in consumer behaviors and expectations across every industry.
Insurance is no exception: business models are rapidly changing in response, and insurers now need a different set of skills, cultures and measurements to prosper in this marketplace. To understand how insurance companies are grasping and exploiting the shift to digital, EY undertook a global industry survey during the second quarter of 2013. Participants in more than 100 companies in the Americas, Europe and Asia-Pacific told us how insurance companies are responding to the digital challenge.
During this webcast, our Global Insurance Customer Leader, Graham Handy and a panel of insurance professionals will discuss:
- how digital is reshaping the global insurance industry landscape
- how insurers should respond to the digital challenges