5 insights for executives
Conserving costs, powering growth
Why now?
Inside
Weakened revenues don’t stop the need for investment.
The support services operating model needs to be revamped.
The industry is in a build-out cycle — with eroding infrastructure and rising new technologies, more investment is needed today than at any time since the nuclear build-out of the mid‑1980s.
Meanwhile, operating expenses are accelerating. If revenue isn’t going to rise, costs must fall or earnings will be sacrificed.
Systemic change is required.
