Some CIOs see a threat to their ability to control the IT environment; others see an opportunity to become better aligned to the business.
In the past, CIOs were gatekeepers of infrastructure, controlling end-to-end IT decision-making.
In many organizations, IT infrastructure is now being operated by multiple external service providers. As a result, CIOs are having to manage and monitor a much more complicated IT environment.
With less of a role to play at a tactical level, CIOs can elevate their visibility and effectiveness within the organization. They need to be a part of allocation and prioritization discussions (such as when to expense versus when to capitalize IT investments), and determine which IT infrastructure should remain in-house and which pieces can be managed by outside vendors.
This new paradigm can maximize the advantages new technology, pricing models and service level agreements bring to organizations — without compromising the business' stability, security or integrity.
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