Knowledge is power
In years past, top-line growth was a given — spend capital, build the asset base, grow the top line.
In today’s tough economy, public utility commissions are reluctant to approve increases to consumer costs.
"Utilities will be looking to raise revenue. One avenue is alternative revenue streams." — IDC, North American Utilities 2013 Top 10 Predictions: The New Basics
There simply aren’t a lot of growth levers for management to pull in a highly regulated industry in transformation.