Knowledge is power
Utilities' revenue growth is declining as regulatory scrutiny is increasing.
At the same time, advances in technology — often disruptive technology — are challenging the top and bottom lines while the workforce is undergoing a generational transformation.
Utilities are collecting an unprecedented amount of data.
Analytics gives utilities the ability to collect and analyze the information to help drive growth in the following ways:
- Demonstrate the need to invest in new infrastructure asset base
- Win cost recovery for critical assets and system components
- Solve service, rate and cost allocation concerns across customer segments
- Accelerate revenue and cost recovery through improved customer benefit realization
Investments uninformed by strategy are less likely to lead to success. Analytics investments must be business-led to mitigate risk and drive growth.