The DNA of the COO
The COO’s contribution
Inside
Successful COOs need to master the basics of ensuring that there is suitable operations management in place through to defining the future shape of the business.
There are few roles in a company that are as broad as the COO’s. Operations leaders see every aspect and function of the business, and engage with an extremely diverse range of internal and external stakeholders.
Although the precise responsibilities of the COO will differ from company to company, we believe that there are six key areas in which operations leaders play an active role. Successful COOs need to master each area, from the basics of ensuring that there is suitable operations management in place through to defining the future shape of the business.
