The velocity of change
How does it affect you?
IT's only option will be to react and respond to consumer demands.
In the past, Infrastructure was developed and purchased under a peak usage scenario, and any outsourcing involved long-term contracts with large vendors and included a transfer of physical infrastructure and resources.
Going forward, infrastructure will be purchased on a pay-as-you-go or consumption-based model. Organizations are contracting with smaller, more nimble vendors with new contractual terms that are reviewed on a more frequent basis. Even as the physical IT footprint shrinks, the business expects CIOs to improve service delivery.
The other change with which CIOs will have to contend is a loss of control in the selection of technology platforms. Those decisions are increasingly being driven by consumers.
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