COO program

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Overview

EY COO program - overview

The COO program supports current and future operations leaders as they adapt to a fast-changing corporate and economic environment, providing insight on technical and personal agenda topics.

Most recent news

EY Why digital governance matters

Why digital governance matters

The digital era has created new opportunities for business models and customer interactions. Are you ready for the great potential and significant risks?



EY CIO program - Speak up! Participate in EY’s 2014 Global Information Security Survey

Speak up! Participate in EY’s 2014 Global Information Security Survey

Now in its 16th year, the GISS is one of the longest running and most highly respected surveys of its kind. By participating in the survey, you’ll receive a benchmark report that allows you to compare your organization with others on important information security issues and gain insights for making key decisions.


EY - Realizing the value of data

Realizing the value of data

COOs at organizations all around the world share their businesses’ ambitious plans for unlocking the huge potential of big data and analytics - 6 steps to get closer.



EY COO program - Creating an agile control environment

Creating an agile control environment

At many companies, as much as 30% of process cost relates to controlling activities, yet control environments are often failing to support a profitable growth strategy. Learn how COOs can balance risk and operational efficiency to promote growth and drive shareholder value.


EY COO program - Six growing trends in corporate sustainability

Six growing trends in corporate sustainability

Sustainability is gaining momentum as a major strategic and operational issue for businesses, resonating at board level, and COOs will assume increasing responsibility for implementing adequate planning and controls to deal with this. Learn how sustainability will affect you.


EY COO program - Most utility COOs are convinced their shared support services costs are sufficiently transparent

Most utility COOs are convinced their shared support services costs are sufficiently transparent

In view of the increasing scrutiny of costs by regulators, utilities cannot afford the possibility that rate increases will be denied due to a lack of transparency in their shared services. Learn what the next-generation support services delivery model for power and utilities should look like!


EY COO program - Don't let your supplier take you down

Don't let your supplier take you down

Inform yourself about five necessary steps to manage your company's procurement risk. Click here to explore.



EY COO program - Avoid stagnant inventory performance

Avoid stagnant inventory performance

Globalization has expanded the supply chain breadth and business complexity. Learn the benefits of a holistic, cross-funtional approach to inventory management. Click here to explore.



EY COO program - Aiming for the top

Aiming for the top

How can companies develop a robust talent pipeline for the succession to an existing COO or find a strong candidate for a new COO role? The report outlines capabilities required for a role that varies widely, and qualities marking out today’s strong operations manager as a COO of the future. Click here to explore.


EY COO Industry booklet: Routes to the top - How to develop industry-specific skills

Industry booklet: Routes to the top - How to develop industry-specific skills

Building on the findings of the report Aiming for the top, the insert presents the core skills that aspiring COOs need across five key industries: consumer products, financial services, life sciences, oil and gas, and power and utilities. In addition, it showcases career paths of leading COOs to highlight the diversity of backgrounds.


EY COO program - Why COOs are growing in importance

Why COOs are growing in importance

Harry Vossebeld, the chief operating officer of the Dutch pensions administration business PGGM, tells us why his company believes in the role —and why he expects more and more organizations to hire COOs in the years ahead.


Main reports

EY COO program - Main reports

Which are the main challenges COOs need to face? Our research breaks ground in analyzing and understanding them looking deeply into a role that is influencing companies success more than any other.

Main reports

EY COO program - The DNA of the COO

The DNA of the COO
Time to claim the spotlight

Why is so little known about the role of the COO, despite its long history?

The DNA of the COO offers much-needed insight into what it takes to be a COO today, their challenges and aspirations as well as their key relationships to succeed.

Find out more.



EY COO program - Aiming for the top

Aiming for the top
A guide for aspiring COOs and their organizations

How can companies develop a robust talent pipeline for the succession to an existing COO or find a strong candidate for a new COO role?

The report outlines capabilities required for a role that varies widely, and qualities marking out today’s strong operations manager as a COO of the future.

Learn more.

Personal agenda

EY COO program - Personal agenda

The collection below shall help you to grow in your role or to help those in your teams to enhance their capabilities.
 

Personal agenda

Recent articles of relevance to the COOs personal agenda


EY COO program - Why COOs are growing in importance

Next stop CEO? Education, career advancement and contingency plans
Steven Phan has been EY’s Area Managing Partner for Asia-Pacific since 1 July 2013, having previously served as COO for the region. He reflects on how that role prepared him for his current challenge.


EY COO program - Why COOs are growing in importance

Why COOs are growing in importance
Harry Vossebeld, the chief operating officer of the Dutch pensions administration business PGGM, tells us why his company believes in the role —
and why he expects more and more organizations to hire COOs in the years ahead.


EY COO program - Mentoring: a two-way opportunity

Mentoring: a two-way opportunity
Mikael Bratt, the executive vice president for Group Trucks Operations at Volvo Group, the commercial vehicle manufacturer, outlines the value that he and his business is getting from its mentoring program.


EY COO program - The case for a chief operating officer

The case for a chief operating officer
Why should companies hire a COO in the first place? What is the real value of the role? Find out how to sell yourself and your capabilities better to your C-suite peers.


EY COO program - From service scapegoats to strategy partners

From service “scapegoats” to strategy partners: the evolving role of the (European) COO
Although the role of chief operating officer is relatively new in Europe, it is now becoming more established across all industries in the Eurozone.




Interactive webtool


EY COO program - Interactive webtool

With our interactive webtool you are able to compare your skills, experiences and knowledge with leading COOs around the world and across four different sectors.

It also includes the C-suite opinions regarding their COO colleagues.

Technical agenda

EY COO program - Technical agenda

COOs are strongly impacting the whole organization as functional or transformational leaders. Browse our insights how to approach the most pressing technical topics keeping COOs awake at night.

Technical agenda

COO perspectives
The COO perspective is a series of short executive briefing papers that provide a quick overview of the main findings of recent EY reports, with a particular emphasis on the relevance for COOs.


EY COO program - Realizing the value of data

Realizing the value of data
COOs at organizations all around the world share their businesses’ ambitious plans for unlocking the huge potential of big data and analytics - 6 steps to get closer.


EY COO program - Six growing trends in corporate sustainability

Six growing trends in corporate sustainability
Sustainability is gaining momentum as a major strategic and operational issue for businesses, resonating at board level, and COOs will assume increasing responsibility for implementing adequate planning and controls to deal with this. Learn how sustainability will affect you.


EY COO program - Global corporate divestment study

Global corporate divestment study
Many companies plan to accelerate the pace of divestments over the next two years, but nearly the majority are leaving value on the table. Learn what the COO can do to counter this trend by reading Global corporate divestment study.


EY COO program - Delivering tomorrow’s companies today

Delivering tomorrow’s companies today
High-performing companies are adopting new multifunctional shared service structures that supply the whole organization in a globally consistent way. Our report explores the COOs role in setting up and managing such complex structures.


EY COO program - Business Pulse

Business Pulse
The changing business risks and opportunities facing global companies in 2013 and beyond will set the agenda for COOs as they work with fellow executives to develop and execute the business strategy. Learn more in our Business Pulse report.


EY COO program - From consumer to co-creator

Consumer Barometer: This time it’s personal: from consumer to co-creator
The emergence of a new breed of consumer is putting fresh demands on companies and their business models with clear implications for COOs. Discover why from our report This time it’s personal: from consumer to co-creator.


EY COO program - Driving improved supply chain results

Driving improved supply chain results
Supply chains are a vital source of competitive advantage across rapid-growth and mature markets, although demands on COOs differ sharply across these. Learn how to enhance your supply chain by reading Driving improved supply chain results.

5: insights for executives
Short, snappy and to the point, 5's innovative format provides analysis of today's issues for the C-suite executive.




EY COO program - Creating an agile control environment

Creating an agile control environment
At many companies, as much as 30% of process cost relates to controlling activities, yet control environments are often failing to support a profitable growth strategy. Learn how COOs can balance risk and operational efficiency to promote growth and drive shareholder value.


EY COO program - Most utility COOs are convinced their shared support services costs are sufficiently transparent

Most utility COOs are convinced their shared support services costs are sufficiently transparent
In view of the increasing scrutiny of costs by regulators, utilities cannot afford the possibility that rate increases will be denied due to a lack of transparency in their shared services. Learn what the next-generation support services delivery model for power and utilities should look like!


EY COO program - Don't let your supplier take you down

Don't let your supplier take you down
Inform yourself about five necessary steps to manage your company's procurement risk.


EY COO program - Avoid stagnant inventory performance

Avoid stagnant inventory performance
Globalization has expanded the supply chain breadth and business complexity. Learn the benefits of a holistic, cross-funtional approach to inventory management.



COO community

EY COO program - COO community

Subscribe to our regular communications to stay up-to-date with current topics of interest to COOs or future operations leaders.
 

COO community

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Events and Webcasts


Replay one of our webcasts about current topics of interest to the COO community or attend upcoming webcasts.

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COO role

EY COO program - COO role

Although the COOs responsibilities differ from company to company, there are six key areas in which operations leaders play an active role. Discover which.
 

COO role

Successful COOs need to master the basics of ensuring that there is suitable operations management in place through to defining the future shape of the business.

 

There are few roles in a company that are as broad as the COO’s. Operations leaders see every aspect and function of the business, and engage with an extremely diverse range of internal and external stakeholders. Although the precise responsibilities of the COO will differ from company to company, we believe that there are six key areas in which operations leaders play an active role.