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The telecommunications industry is undergoing a critical phase of change - intense competition, technological change and commoditization of the voice business are causing operators to rethink their competitive positioning. While many operators are actively looking at ways to reduce operational costs for longer-term sustainability, the watchword is cost management. This report (pdf, 2.8mb) examines what operators should consider to manage their costs effectively and implement sustainable cost improvements across their business.

How can you manage your company through the recession and position yourself for growth? After interviewing thousands of telecom executives, we identified some overarching themes. From developing robust business models to strengthening stakeholder confidence, we uncover lessons that could mean the difference between surviving and thriving in the new economic environment.

The telecommunications industry has fared better than others amid the recession. Still, pressured profitability at large telcos has hampered their ability to invest in capital programs and broaden product offerings. How are these companies safeguarding their future? Together with the Economist Intelligence Unit, we surveyed executives from leading global firms (pdf, 284kb) and discovered they were most focused on cost reduction.

This is the second in our series of reports reviewing the top 10 risks for telecommunications companies, including the risk of losing ownership of the client and regulatory risks.
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An analysis of 15 leading telecom operators in Europe provides a picture of overall cash and working capital management, pinpoints the root causes of performance problems and identifies levels of cash and cost opportunities.
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Network costs remain a significant component of total operator expenditure. Operators are requiring increased efficiency in their network operations, achieved either internally or externally through expenditures on services such as outsourcing. It is therefore essential that operators have an in-depth understanding of their network efficiency relative to their peers.
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We surveyed 14 countries to evaluate the ways key telecoms transactions are treated for taxation in a range of emerging markets. We also look separately at international fixed-line, mobile and satellite-based revenue flows and sees how each attracts corporate, indirect or other taxation obligations in different countries.
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Business leaders across the African telecommunications industry provide insights on the market, and highlight the challenges and opportunities for telecom operators who are in invested in Africa.
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