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Global Telecommunications Center - Industries - Ernst & Young - Malaysia

Telecommunications: transforming our society

Operators are mastering the demands of technological and regulatory changes while illustrating transparency, customer innovation and bringing new services to the market. Are you keeping up? Tap into our industry-focused knowledge to counter today’s challenges and prepare for tomorrow’s opportunities.

Our global reach
Our worldwide team of industry-focused assurance, tax, transaction and advisory professionals have the deep sector knowledge and technical experience to interpret the market and help you compete.

Exhibit mobile innovation
Whether your goals consist of adjusting your business model or boosting your market share, we deliver on our promises so that you can be at the forefront of change.
 

Inside Telecommunications: 3Q 2011

We review key developments in the telecommunications sector over the last quarter ranging from the role of telecoms in cloud computing to the latest M&A activity. Gain perspective on the major trends that will impact the industry over the long term.

Telecom operators and working capital management 2011

In a quest to drive operational and financial efficiency, enhance customer service and boost service and network differentiation, telecom operators are looking to enhance working capital management. But bridging the gap from theory to practice is no easy feat. Discover the strategies that can help optimize your working capital approach.

Valuation drivers in the telecommunications industry

M&A activity in the telecommunications industry has finally resumed after a long slump. Which valuation issues are topping the agenda for M&A and finance departments? Find out here and use our insights for your own tactical strategies.

Telco operators: winning over business customers?

How can telco operators convince business customers they can be trusted providers of additional services beyond network connectivity? Which strategies are essential for earning customer loyalty and generating incremental revenue? For answers to these questions and more, we, along with The Economist Intelligence Unit surveyed 365 executives. Don’t miss our key findings.

The future of risk - Protecting and enabling performance

The current global economic downturn is causing companies to rethink how they can improve their risk functions. Based on a recent Ernst & Young survey, 96% of companies believe their risk management functions can be improved. Of the 19 leading telecommunication operators that participated, it assessed their current risk management maturity, governance, organization, methods and practices, with a particular focus on their ability to use risk management to enable performance.


Download report in English (pdf, 368kb).

Mobile Money - An overview for global telecommunications operators

We are convinced that the growth of mobile money services will be one of the most significant trends of the coming years. It promises many new benefits for users around the world, and is undoubtedly going to shape the telecommunications, technology and financial services industries. For this reason, we have drawn together our firm’s experience of advising clients on this issue.


Download report in English (pdf, 5.43mb) | Chinese (pdf, 4.08mb)

Measuring up - Network expenditure benchmarking study

Network costs remain a significant component of total operator expenditure. Operators are requiring increased efficiency in their network operations, achieved either internally or externally through expenditure on services such as outsourcing. It is therefore essential that operators have an in-depth understanding of their network efficiency relative to their peers.


Since 2005, Ernst & Young has performed a global benchmarking analysis of telecommunications operators’ external network and related services spend to estimate the global market size of telecommunications services.


The findings can be used to discuss operators network strategies, and their measures of efficiency.


Download report in English (pdf, 917kb).

Why Capital Matters - Building competitive advantage in uncertain times

Extending the recent Ernst & Young Global Transaction Advisory service client program, Why Capital Matters, Ernst & Young Global Telecommunications Center has analysed the views of leading telecommunications executives on the recent economic conditions and how they affect the industry as a whole. The report covers the following topics:

  • Ability to transact
  • Transaction rationale
  • The M&A outlook in telecommunications industry
  • Deal potential by geography
  • Overcoming barriers to M&A

Download report in English (pdf, 480kb).

Tackling next generation challenges
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