Our Human Capital services - Why Ernst & Young? - Ernst & Young - United Kingdom

The Human Capital practice contains multidisciplinary professionals organised to deliver integrated human capital services seamlessly around the globe.

Our service delivery teams are tailored to match your organisation's structure. Each team is led by a Global Client Service Partner, who coordinates all the work done for you and acts as a single point of contact with worldwide authority. We co-develop an engagement charter with you to give clarity on roles and expectations. Balanced scorecard performance metrics act as a framework for setting clear objectives and performance expectations of your service team. In addition, we offer:

• A program of quarterly client service meetings to quickly identify any issues that need addressing
• Satisfaction surveys to gain feedback on our tax return service
• Annual Continuous Improvement planning to provide a framework for setting priorities and areas for improvement.

Our technical specialists have a proven track record of innovation, knowledge and performance, which covers an array of topics under Global Mobility, Performance & Reward, Employment Tax and Employment Law. We team with Ernst & Young’s accounting, audit, and finance professionals to provide financially-oriented Human Capital advice, resulting in the best possible solution for you. We have also developed global processes, tools and technology to deliver quality services and ensure that we leverage the full value that the people in our network have to offer.

Our technology is an important investment for our practice. Our approach has been to leverage technology to address your business issues and deliver tangible benefits, by supporting our people and processes. At the core of this strategy is the need for all Human Capital technology to be secure, robust, quick to learn and easy to use. During the last three years we have developed several web-based technology tools and have firmly established ourselves as leaders in this sector. By working with you to seamlessly implement these technology solutions, we can ensure that the services provided are of the highest quality, globally consistent and provide accountability.

Our network consists of over 2,800 people worldwide. We are a genuinely global practice within Ernst & Young, benefiting from a worldwide CEO and a global executive, who provide leadership across all geographies.