Our clients are always seeking to improve their performance — and sustain it. Advisory’s Performance Improvement sub-service line competency is structured around a number of key competencies service offerings — finance, supply chain, customer and IT transformation — as well as three enabling competencies — strategy, program management and people and organization.
Our finance teams help clients: transform their operating models; design and manage outsourcing, offshoring and shared service arrangements; design and implement financial systems; and work with enterprise cost management systems.
We help our clients: understand the health of their supply chains using data analytics; transform their global supply chains; improve supply chains in emerging markets; and work with our sustainability teams to integrate environmental, sustainable and low carbon aspects into end-to-end supply chains.
We understand the need for clients to attract, retain and grow their most valuable customer relationships. We help them do that by developing market and customer strategies; using customer analytics to anticipate customer needs; developing pricing, promotion and channel strategies; and helping them improve marketing and sales performance.
Technology is changing at a ferocious pace. That pace is creating uncharted risks that make navigating today’s IT environment more challenging. Our IT professionals help clients with IT strategy and governance architecture and infrastructure design, sourcing approaches, IT process and cost optimization, and emerging technologies.
Enterprise intelligence applies analytic insight, enterprise planning and world-class monitoring to help businesses achieve their objectives faster. Using enterprise intelligence, we help clients enhance their enterprise IQ by enabling them to manage performance, risk and quality drivers at a process level.
Using enabling technologies, our consultants help clients to connect their utility systems to mobile, cloud and analytic enablement systems. We also help our client select, design and optimize social platforms.
Our strategy professionals help clients define and plan effective execution of their strategic direction and vision. We advise client executives on how to translate corporate strategy and business insight into change. We can do this for the client’s entire organization or functions within it.
Our program management professionals help clients assess and manage large-scale programs. We help clients to deliver projects on time, within budget and to the highest level of quality.
People and organizational change
Our people and organizational change professionals work with our clients to measure and monitor staff performance and develop approaches to talent management and succession planning. They also help define organizational structure, and roles and responsibilities. They focus on helping clients achieve their organization's potential and create a strong employer brand.