Advisory Services

Performance Improvement

How do you deliver year-on-year growth?

Against a backdrop of change, markets continue to expect sustained, year-on-year growth. To reach its potential, your organization must continuously improve its performance – and sustain that improvement. We have professionals who can help you meet these challenges.

We can help you deliver measurable and sustainable improvement in the performance of your business by focusing on the areas of Finance, Customer and Supply Chain.

Finance

Volatile markets, a more competitive landscape and changing consumer behaviors are fundamentally changing how organizations go to market. The business has had to evolve, shifting its priorities to meet an altered market landscape. Finance needs to do the same if it expects to keep its seat at the table.

Drawing on our experience and a multidisciplinary approach, we can help you with:

• Transforming your finance operating model 
• Designing and managing outsourcing, offshoring and shared service center arrangements 
• Sharpening your performance management framework 
• Designing and implementing financial systems
• Conceiving and implementing enterprise cost management systems

Customer

Consumers continue to keep a careful watch on their money and what they purchase with it. To remain competitive, your organization needs to attract, retain and grow their most valuable customer relationships.

Our team of professionals can work with you to:

• Develop and deploy your market and customer strategy
• Develop and help implement insightful customer analytics that allow you to understand and anticipate customer needs
• Develop pricing, promotion, channel and product strategies that improve your margin and increase your profits
• Improve customer service management
• Improve marketing and sales performance
• Streamline and accelerate your collections processes

Supply Chain

You’ve done a lot to squeeze as much cost from your supply chain as you can. Yet, to meet shareholder demands, finance executives are constantly expecting you to improve the performance of your supply chain to deliver reduced cost, increased revenue and enhanced shareholder and customer value.

We can:

• Provide insight into the health of supply chains by using a robust set of data analytics 
• Help you transform global supply chains through a cross-disciplinary approach spanning operations, tax and risk 
• Review and assess risk of procurement functions to realize long-term, sustainable benefits
• Help you improve supply chains and infrastructure in emerging markets as a powerful catalyst to secure new market share and drive revenue growth
• Help you integrate environmental, sustainable and low carbon aspects into end-to-end supply chains
• Provide sector-specific supply chain insights with our experienced industry supply chain professionals

Other key areas of focus

Underpinning our performance improvement capabilities are our strengths and skills in day-to-day operations, management and strategic decision-making. These skills are concentrated in the four supporting areas of:

• Strategic direction
• Performance technology
• People and organizational change
• Program management