Operational effectiveness

Financial Services Briefing - Issue 3, 2013

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Banking & Insurance analytics methodology

Banking & Insurance analytics methodology Learn why it’s important to develop a coordinated, comprehensive methodology when implementing an advanced analytics program in the banking and insurance industries.

Banking | Insurance

EY - Bank Governance Leadership Network(Jul 2013, Global)

Bank Governance Leadership Network - ViewPoints - Global banks now need to transition to materially different business models

BGLN members convened in May and June to discuss the future of banking. The major theme to emerge was the need to evolve business models and establish a “new normal”.

EY - Industry leaders tackle core insurance debates(Oct 2013, Global)

Video - Industry leaders tackle core insurance debates

Listen as our Global Insurance Leader, Shaun Crawford, talks about the Insurance Governance Leadership Network and the critical issues the group discusses.

EY - Shared services in life insurance(Sep 2013, United States)

Shared services in life insurance: creating highly efficient and cost-effective operations centres

Breaking with tradition, some insurers now employ shared services to centralize and standardize back-office functions. Learn how these early adopters are boosting savings and performance.

EY - Navigating the life insurance storm(Aug 2013, Australia)

Navigating the life insurance storm: how can the retail life industry protect itself against the dual threats of high lapse rates and rising claims?

This publication discusses the fundamental change facing the life insurance industry and the steps insurers should take to navigate this new landscape.

EY - Claims Transformation 2.0(Jul 2013, United States)

Claims Transformation 2.0: achieving increased value through the power of business intelligence

Claims transformation initiatives have forward-thinking companies focused on harnessing the power of business intelligence. See how it's helping them achieve increased value.

EY - The power of change(Jun 2013, United States)

The power of change: 8 steps for success in insurance operations transformation

High-stakes investments in technology and processes demand a robust organizational change management (OCM) program. Learn the ways OCM can drive success.