Insurance Agenda 2013

August / September

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Welcome to the August / September edition of
Insurance Agenda

In this edition, we discuss the fundamental structural change facing the life insurance industry in: Navigating the life insurance storm: How can the retail life industry protect itself against the dual threats of high lapse rates and rising claims? With an increase in life insurance lapses and claims costs on disability insurance, insurers need to adapt to the new market quickly not only to navigate through the storm, but emerge from it stronger than ever.

Also included in this edition is our recent global publication: Global Insurance Internal Audit – Current and emerging trends. This report contains the results of a recent survey of heads of internal audit from 18 prominent insurance organisations across the globe; gauging their views on the challenges facing the internal audit functions in the sector.

Our final article in this edition is on Insurance Analytics Methodology. Increased competition and other market forces are driving insurers to embrace advanced analytics. However, many insurance analytics projects have failed to produce expected results because they have been viewed only as technology implementations. In this global publication, we discuss 11 questions executives should consider when building an insurance analytics program which address strategic, operational and cultural factors across the entire business.

I hope that you find the materials included in this edition of Insurance Agenda to be insightful and thought provoking. Please feel free to request a copy of any of these publications and, as always, we welcome your feedback and enquiry on any of these topics.

Grant Peters

Grant Peters
Oceania Sector Leader Insurance
Phone: +612 9248 4491

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