(As originally published on YouTube, 28 February 2017)

Tech and regulations among 5 forces shaping life insurance in 2017

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By: Janice Deganis, Canadian Insurance Leader at EY; and Steve Yendall, Canadian Insurance Advisory Leader at EY

Quickly-evolving technology has emerged as a dominant force shaping the year ahead in Canada’s life insurance sector, according to EY’s 2017 Life Insurance Outlook. This is just one of the 5 forces for life insurers to rein in this year, along with increasingly complex regulations, a growing talent crunch and customer-driven innovation. Read the 2017 EY Canadian Life Insurance Outlook .