(As originally published on YouTube, 28 February 2017)

Tech and talent crunch among 6 major forces shaping P&C insurance in 2017

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By: Janice Deganis, Canadian Insurance Leader at EY; and Steve Yendall, Canadian Insurance Advisory Leader at EY

A potent combination of technological change, talent pressure and customer expectations is forcing Canada’s property and casualty (P&C) insurers in 2017 to embrace innovation more urgently than ever. These three factors are among 6 forces shaping the P&C insurance industry in the year ahead. Read the 2017 EY Canadian P&C Insurance Outlook .