John Ferraro

Global Chief Operating Officer

In his role as Global Chief Operating Officer, John is responsible for the operations of EY around the world, with a focus on helping support and align EY’s 141,000 people so that they can deliver exceptional client service anywhere in the world.

John has played an integral role in EY’s global integration efforts and oversaw the creation of both its Europe, Middle East, India and Africa (EMEIA) Area and its Asia-Pacific Area. In addition to his management duties, John maintains a personal commitment to client service, acting as senior advisory partner to several major global clients.

Previous experience

Since joining EY in 1977, John has worked with a wide range of businesses and held global and US leadership positions, including: Global Vice Chair – Assurance and Advisory Business Services; Area Managing Partner – Americas; and Americas Vice Chair – Client Service. During his career he has lived and worked in cities around the world including Rome, London, New York and Chicago. Currently based in London, his role took him to more than 40 countries last year.


Reflecting his commitment to strengthening cross-cultural links in both the business and governmental spheres, John sits on the Board of Directors of the long-established Business Council for International Understanding (BCIU). He is also a member of the Kazakh Foreign Investors’ Council (FIC), as well as the Audit Committee Leadership Network, a group of audit committee chairpersons from leading global businesses. Reflecting his commitment to education, he is the Vice Chair of Marquette University’s Board of Trustees and the Chair of Boston College High School’s Board.


Cases & Publications