Financial Services Briefing - Issue 1, 2013

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Financial Services Briefing — bringing together insights from our global financial services network

It is that time of the year when we focus on expected trends, challenges and opportunities for the next 12 months and beyond.

Reading our recently released banking and insurance global and regional outlooks and the discussions from the Bank Governance Leadership Network and Insurance Governance Leadership Network, one question stands out for me: have we finally reached a new normal?

Two key issues continue to dominate the financial services landscape in the prevailing cost conscious, customer focused environment.

While there are no surprises here, it is clear that financial services organisations that are bold, decisive and nimble will undoubtedly be at a significant competitive advantage in this new normal.

I trust you will find this edition insightful and thought-provoking. If you would like to discuss any of the topics contained in this edition in further detail, please contact me or your local EY representative.

Keith PogsonKeith Pogson
Managing Partner
Financial Services - Asia-Pacific
Phone: +852 2849 9227