Study: trust in the workplace

Global professionals lack trust in the workplace

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Many professionals lack trust in the workplace.

Less than half of global respondents have a “great deal of trust” in their current employer (46%), boss or team/colleagues (both 49%), with variations among countries.

  • Full-time workers surveyed in India, Mexico and Brazil are among the most likely to place “a great deal of trust” in their current employer. Respondents in Japan were the least likely to place ‘a great deal of trust’ in their current employer (21%), boss (22%) or team/colleagues (22%). Respondents in India, Mexico and Brazil also led as the most likely to have a “great deal of trust” in their current boss and team/colleagues. Respondents in Japan are the least likely to place this level of trust in their boss and team/colleagues.
  • In most countries, a higher percentage of full-time workers surveyed trust their boss and colleagues more than their employer.
  • Respondents in the US fit this tendency to be less likely to place a “great deal of trust” in employers than bosses and teams. There was a notable percentage point difference in placing a “great deal of trust” in their boss (50%) compared with their employer (38%), the largest gap among all eight countries.
  • China, Germany and the UK had a higher percentage of respondents who placed a “great deal of trust” in their team/colleagues over their employer or boss. China had the biggest percentage-point difference between respondents trusting their team/colleagues and employer, more than any other country.