• Creating cost allocation excellence

    By sustainably reducing or eliminating infrastructure costs, financial institutions can be leaner, more agile and poised for growth in today’s changing economic and regulatory environment.

  • Strong appetite for M&A and alliances

    Our latest Global Capital Confidence Barometer shows that BCM executives expect strong dealmaking in the sector over the coming months.

  • FinTech Adoption Index

    Our most recent survey of more than 22,000 digitally active consumers reveals there is no doubt FinTech has reached a tipping point of acceptance.

  • M&A integration in financial services

    After two strong years of M&A activity, the pressure is now on acquirers to prove they can secure value from the transactions they have pursued.

  • Payments newsletter: volume 17

    Changing business models and technology are creating a new world for payments. In this edition of #payments, we cover FinTech adoption, real-time payments and more.

  • Customer experience: innovate like a FinTech

    Banks are under intense pressure to master the customer experience. Our Global Consumer Banking Survey explores how to thrive in the new landscape.

  • Global Commercial Banking Survey

    Our survey of more than 2,000 mid-market banking consumers reveals ways for commercial banks to advance services in the digital age.

  • SWIFT Customer Security Program updates

    SWIFT’s most prominent new initiative is its Customer Security Program (CSP), which commences this year. Starting in Q2, customers must attest compliance to 16 controls.

  • Redesigning the front office

    Pressures in the small and medium-sized enterprise market are forcing banks to rethink how to serve these customers. We identify three models that can help.

Guiding an industry in transition

Amid significant global regulatory reform, banks and securities firms are faced with sweeping changes and increasing customer and shareholder expectations for service, transparency and return on equity.

We can help you evolve your bank’s operating model and pursue the greatest opportunities for growth.

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Financial Services Insights

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Financial Services Insights is our global hub, showcasing insights and timely content to inform and help financial services leaders tackle the big industry issues.

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EY Bank Relevance Index

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