From market instability to catastrophic losses from natural disasters, insurance companies face many conflicting challenges. But the toughest challenge facing the insurance sector now is the adoption of digital technology.
Digital is transforming consumer behavior and driving insurance executives to reassess their business models. Our global survey of more than 100 insurance companies explores digital readiness, leadership strength and future strategies. With many insurers on the sidelines of the digital shift, it's time to make the digital agenda a higher priority and tackle the challenges ahead.