Insurance in a digital world: the time is now

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Digital technologies are enabling and driving a massive change in consumer behaviors and expectations across every industry.

Insurance is no exception: business models are rapidly changing in response, and insurers now need a different set of skills, cultures and measurements to prosper in this marketplace. To understand how insurance companies are grasping and exploiting the shift to digital, EY undertook a global industry survey during the second quarter of 2013. Participants in more than 100 companies in the Americas, Europe and Asia-Pacific told us how insurance companies are responding to the digital challenge.

During this webcast, our Global Insurance Customer Leader, Graham Handy and a panel of insurance professionals will discuss:  

  • how digital is reshaping the global insurance industry landscape
  • how insurers should respond to the digital challenges