Building confidence in executing IT programs

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IT program success supports business success.

This is an important time for organizations to review how they plan, execute and realize benefits from strategic IT programs.

Organizations continue to look to IT as a key enabler to help them realize business strategies, improve productivity and obtain a competitive advantage through product and service innovation. IT is a focal point for executives who seek to drive cost competitiveness and transformation agendas that are now a common part of the interrelated global economy.

IT investments are expected to continue a growth pattern in the coming years.

However, strategic IT program success rates are still significantly underperforming and in need of attention by organizations looking to unlock the value of their capital investments.

The complexity of strategic IT programs is greater than ever, but so are expectations. Organizations are realizing that they must respond to increasing pressure to improve the return on their program investments.

Today’s strategic IT programs are expected to be delivered on time and on budget, but more importantly, to deliver multiple, high-level business benefits. Unfortunately, that is not the case in most companies today.

Key issues leading to failures in IT programs are often identified too late, often after the failure has occurred — resulting in limited mitigation options that are costly to resolve. By the time issues are identified (usually in a crisis), the ability to influence a positive outcome is greatly reduced, and the opportunity for effective damage control is severely limited and may be missed altogether.

Organizations need to challenge their current situation and ask how they can better manage risks around underperforming programs and improve performance rates to deliver sustained benefits. IT program risk management (PRM) provides an effective platform to help increase the success of strategic IT initiatives.

IT PRM helps to protect organizations from experiencing common IT program pitfalls and increases the likelihood of delivering successful program outcomes.

For more details, please see our full report, Building confidence in executing IT programs.