The better the question. The better the answer. The better the world works. У вас есть вопрос? У нас есть ответ. Решая сложные задачи бизнеса, мы улучшаем мир. У вас є запитання? У нас є відповідь. Вирішуючи складні завдання бізнесу, ми змінюємо світ на краще. Meilleure la question, meilleure la réponse. Pour un monde meilleur. 問題越好。答案越好。商業世界越美好。 问题越好。答案越好。商业世界越美好。

How can you turn big, complex programmes into big, sustainable value?

Programme Management

Big, complex business transformation, infrastructure and IT programmes promise a lot of value – but often fail to deliver. Programme management is about reaping the benefits of change.

We help you turn big, complex programmes into big, sustainable value.

For EY Programme Management, a better working world means helping you deliver outcomes that grow, optimise and protect your business.

We believe that when programme management and business transformation work better, the world works better. So we work to understand your specific issues and are driven to ask better questions:

  • Would you rather be 5% under budget and late, or 10% over budget and a year ahead?
  • Should you address processes first and be more efficient over time, or simply comply with regulations to avoid potentially massive fines?
  • Whatever the answer, we can help you tame the chaos of large programmes, control every moving part and unlock value for the long term.

Video: Marcus Gageby on Programme Management

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After an acquisition, how can the new organisation rapidly integrate practices?

We helped a leading global equipment manufacturer work better by helping to transition its business model and create a governance structure to coordinate the transition after it acquired another industry leader – realising goals on time and on budget across nine countries.

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What is the most effective way to achieve major business transformation?

We helped a leading automotive company work better by helping to improve internal controls through a new enterprise resource planning (ERP) system and create a project integration team to collaborate across business functions.

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How can organisations comply with government mandates – on time and on budget?

We helped a large health care provider work better by helping to create a structured programme management office to align stakeholders and reduce compliance risk in implementing a new international coding regulation.

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How can a company improve its customer experience at every touch point?

We helped a large health care insurer work better by helping it implement a structured enterprise solution delivery programme focused on defining roles, coordinating performance measurement and engaging senior leadership in improving the customer experience, end to end.

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With limited IT resources, how can a business do more with less?

We helped a large manufacturer realise on its IT investment by recommending an effective governance model and action steps for addressing gaps so IT projects were clearly visible, accurately prioritised and aligned with the company’s overall business strategy.

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How can a business demonstrate its ability to deliver on major project commitments?

We helped a large health plan work better by helping it create a foundational solution for managing its annual portfolio of security projects to secure patient privacy, reduce risks and costs, and improve its decision-making.

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  • Why we exist

    At EY, our purpose is to build a better working world for our clients, our people and our communities. We strive to help create a legacy of improved business performance, confidence and trust.

    As an organisation, we are unified in our purpose of building a better working world.

    Advisory’s quest for a better working world starts with asking our clients the right questions. Only then can we help them get to the better answer and a better sustainable outcome.

    A better working world for us means helping you solve your most complex business issues, with confidence and agility.

    Together we are building a better working world.

  • How we do it

    We team globally to create innovative answers for our clients. The unique and ongoing collaboration between EY consultants and our clients results in better working businesses.

    We team with you to tame the chaos of large programmes, control every moving part and unlock value for the long term.

    Because large business transformation programmes affect many parts of an organisation, we work with your people, with your vendors and with consultants from across the whole of EY. We choose the right people for our teams, from supply chain to tax, and beyond, and help bring the best thinking to your issue, all as one team.

  • What we do

    We solve big, complex issues and capitalise on opportunities to help deliver outcomes that grow, optimise and protect our clients’ businesses now and in the future.

    Programme management is about reaping the benefits of change. We act as long-term trusted advisors to help make your plans real.

    We team with you to tame the chaos of large programmes, control every moving part and unlock value for the long term.

    We work on complex programme delivery in IT, transformation and infrastructure that affect multiple stakeholders, across matrixed environments and across geographies.

    We help you to tame the chaos of large programmes, control every moving part and unlock value for the long term. Helping you plan the work so you realise the expected benefits, while managing workloads and timetables, and manage risk during execution. As a result, you can make decisions that steer the programme in the right direction.

    We work across the programme team to connect the dots between all elements, from external vendors, to stakeholders, to reporting at multiple levels. In doing this, we can see the commonalities that may not be clear to you.

    We can help manage multifaceted portfolio programmes, keeping multiple smaller projects on track as part of a much bigger programme. We can coordinate the disciplined execution of work to help individuals deliver their part consistently and effectively.

    We can also help you work smarter, using tools and technology the right way to capture and distribute accurate information faster and more widely than ever before.

    And once a programme is delivered, we can leave you with a legacy of skills and capabilities for future programme delivery.

How we can help

We help solve big, complex industry issues and capitalise on opportunities to help deliver outcomes that grow, optimise and protect our clients’ businesses. We team globally with you to tame the chaos of large programmes, control every moving part and unlock value for the long term.

Our programme management professionals work to navigate complexity and deliver your programme on time, on budget and make all the projected benefits a reality.

We have shaped a global ecosystem of consultants and alliance partners. The resulting culture of creation and shared innovation provides you with a unique network of insights and thinking.

All to help you design better outcomes and deliver long-lasting results.

Prioritise and manage portfolios

Sure, in an ideal world you do everything your organisation needs. But in the real world you must make choices. How do you make the right choice?

EY’s Holistic Portfolio Management (HPM) approach helps you optimise your investment portfolio and define leading practices to manage your business, technology and infrastructure programme investment decisions. We help you implement processes to prioritise opportunities based on data, we help you design and mobilise the governance mechanisms that make sense for your organisation, and we help you instill the appropriate level or rigour and discipline for evaluating investment requests. We help you manage the multifaceted portfolio that keeps small projects on track inside a much bigger programme and leave a legacy of skills and capabilities from completed projects that propel your portfolio forward.

We also help you optimise your portfolio management function to help you innovate. In this digital era, you need to allow for ideas to incubate and grow, and if they fail – ensure they fail quickly. In a world where funding is increasingly constrained and delivery environments are increasingly complex, we help you answer your most pressing portfolio questions.

Whatever the challenge, EY can help.

Mobilise and operate complex programmes

How do you deal when challenges in a multi-million, multi-location, multi-sponsor, multi-year, multi-vendor programme just seem to multiply?

EY’s Complex Programme Management (CPM) approach helps you unlock the value of your most challenging business, technology and infrastructure transformation efforts. We help you define the real reason for programmes, and work out what you’re expecting to achieve. Planning the work so that you realise the desired benefits, while managing workload and timetables.

From white-boarding how decisions should be made, to actually seeing through each of those decisions in a timely manner; from helping you define the appropriate tolerance for programme risk; and helping to mitigate the risks that threaten success. We help you define what “done” looks like, and help you figure out not only how to get there, but also when, who will do it, and how much it is going to cost. We do this by combining our global approach to robust programme management delivery methods and practices that work for you.

We understand what it takes to succeed in the delivery of complex IT programmes – both in a traditional and agile world; we understand how to help you transform your organisation – purposefully; and we understand how to help you deploy physical infrastructure as intended, so that its legacy is there for generations to come. We help you use tools and technology in the right way so that you capture and distribute accurate information more quickly and efficiently than ever before.

We believe that when the chaos and uncertainty that large programmes bring is managed, the world works better.

Optimise programme operations and decision-making

Are you applying yesterday’s portfolio and programme management practices to solve tomorrow’s business transformational needs?

EY’s Programme Performance Centre (PPC) combines industry rich expertise, proven process and differentiated technology to help you realise the intended outcomes of your business transformational programmes. Whether applied to technology, business or infrastructure endeavours, it provides visibility, enables consistency, and supports clear decision-making so you can deliver the desired outcomes, on time, on budget and on benefit.

We take a holistic, strategic view of your programme and goals, and help you understand their issues, risks and interdependencies. Then we assemble robust, scalable processes for portfolio and programme management that tap into the power of our PPC platform – built using Microsoft productivity tools your employees already know such as Microsoft Project Server and SharePoint.

We then add business insight into the equation by combining our proven process toolkit with Microsoft’s Power BI and analytics capabilities, so you can forecast a programme’s performance more confidently – and make better, smarter decisions more proactively – in alignment with your strategic objectives.

Wherever your business transformation takes you, EY can help.

Assess and improve programme health

Your programme was going so well, but now it’s off-track. What happened? And better yet, how do you fix it?

EY’s Programme Evaluation Centre (PEC) helps you evaluate your technology, business and capital programmes and capabilities against global leading practice benchmarks, identify improvement opportunities and develop a roadmap to get you where you need to be. Through our experienced programme management professionals, we understand the reasons why large programmes often fail to deliver and can provide an independent and objective view on how to fix them.

Maybe you were not set up for success – the right resources were scarce, the risks were poorly managed, the processes were too complex for internal teams to retain clear oversight, or an external partner didn’t deliver. Or maybe you just need to take your programme management organisation to the next level.

Whatever the reason, EY can help.

Who we are

We are a diverse team of consultants and industry professionals with a global mindset and a collaborative culture.

Our programme management professionals have deep skills in programme architecture, negotiations, delivery and controls, making things happen with discipline and consistency.

We work hard to understand our clients’ issues and are driven to ask better questions in the pursuit of helping make their businesses work better.

Questions like:

  • How do you define success?
  • Are you choosing the right drivers for your business transformation?
  • How do you decide the most critical projects within the overall portfolio?
  • How do you define when you’ve achieved your programme objectives?
  • How do you get the right people involved at the right time?
  • Which partners should you work with?

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