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Performance Improvement

How do you deliver year-on-year growth?

Businesses face a range of different challenges, from having to comply with new market demands to comprehensively reducing costs. And throughout there is the constant need to generate long-term, sustainable growth.

To achieve potential our clients need a tailored service as much as consistent methodologies. We work to give them the benefit of our broad sector experience, our deep subject matter knowledge and the latest insights from our work worldwide.

We can help you deliver measurable and sustainable improvement in the performance of your business by focusing on the areas of Finance, Commercial strategy, Customer relations, and Supply Chain. 


The CFO not only has to reduce the costs of the finance function but also increase the relevance and timeliness of decision support information, and act as a business partner to the different business operations. He or she also has to balance this with the challenge of cost effectively complying with increasingly complex legislation.

Drawing on our experience and a multidisciplinary approach, our Finance team can help you with:

Finance Transformation

We work with the CFO to understand the totality of the finance organisation and its interaction with the rest of the business. By understanding the business drivers that shape the role of finance and by comparison to best practice, we can help the CFO shape an achievable vision and migrate to it effectively.

Shared Services, Offshoring and Outsourcing

The need to reduce cost, increase transparency and control, improve service and increase flexibility have all driven the demand to implement or expand shared services. We advise clients on internal Shared Services Centre delivery and optimisation, and / or remain on the client side for outsourced solutions. We can help define a realistic and achievable business case and implementation roadmap that sets the project up for success.

Performance Management

We work with clients on the strategic drivers of value and help them to better understand and drive performance through better business planning, budgeting and forecasting and performance reporting. As a result we can bring together the goals of investors, corporate centre and business units; link individual rewards to results and ultimately grow the share price, through better, more predictable results.

Financial Statement Close Process

We help organisations make targeted improvements to the Financial Statement Closing Process. In the process we create value by improving the transparency, accuracy, timeliness and reliability of financial information.Cost Transformation – we assist in all aspects of short-term cost reduction and long-term transformation; from opportunity identification and assessment, through target operating model design to implementation support.

Commercial strategy and customer relations

Businesses know that it is essential to attract, retain and grow profitable customer relationships. We develop commercial strategy in order to improve the performance of the sales and customer support function.

Our team of professionals can help you with:

Sales strategy

We help companies prioritise their customer strategy, including targeting customer segments, building a sales organisation (distribution channels, performance indicators, key processes) and improving the performance of sales staff, including change implementation planning.

Pricing and promotion management

We help companies improve margins by performing a comprehensive analysis of pricing and costs to promote products and services and develop effective solutions to ensure improvements across their sales and marketing processes.

Product strategy

We assist companies in prioritising innovations in their product portfolio and developing strategies to expand into new product markets. We help them innovate, manage product life cycles and develop new products.

Supply Chain

The issues our clients face daily at the strategic, management and operational level are becoming increasingly complex. The supply chain, and the impact it can have on an organisation's performance and cost base, is no exception.

We deliver advice that meets our clients' specific needs. Our services include:

Operational audit

We provide an independent assessment of the key elements and performance indicators of the supply chain and develop a comprehensive improvement programme tailored to the company's capabilities and business realities.

Strategic supply chain modelling

We assist companies in designing new logistics systems. As part of our work, we develop chain organisation options, assess their overall value and build a logistics model that is most efficient in terms of market demands and ROI.


We help our clients build a transformation programme that targets the role of procurement within an organisation. We define a procurement strategy, design new approaches to supplier relations, develop processes and performance indicators and help implement processes and IT systems.


We transform enterprises from a collection of functions, regional operations, production facilities and logistics units into a coherent, optimised global supply chain. We develop and implement effective systems for demand forecasting and the operational planning of sales, production and logistics aimed to fundamentally improve a company's financial performance.

Underpinning our performance improvement capabilities are our strengths and skills in day-to-day operations, management and strategic decision-making. These skills are concentrated in the four supporting areas of:

Contact us

Ksenia Babushkina
 +7 727 258 5960

Ksenia Babushkina
Partner, Advisory Services Leader for Central Asia and Caucasus

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