EY SSC in Technopark, Trivandrum, a back office operation for Middle East, was established in 2002. The Shared Services Centre has been catering to the business needs of 17 offices spanning 13 different countries in the Middle East region. Over the years, the SSC has witnessed incredible growth and now more than 300 strong employee base supports the complete back office operations for the Middle East region. The service delivery at EY SSC complies with a client-centric and service driven approach. SSC provides end-to-end services across all Domains through a continuous life cycle of Envision/Identify, Plan/Architect, Design/Research, Implement/Integrate, Operate/Manage, Measure/ Assess.
The EY SSC employs professionals specialised in various key domains. Team of engineering professionals, business and management service professionals, chartered accountants, research specialists, graphic designers, and human resource personnel work in concert to provide time-bound business solutions.
The EY SSC incorporates people with multiple skill-sets and provides a wide range of services to the Middle East. The core services include Technology Services, Knowledge Process Services and Business Process Services. The services and solutions provided comply with internationally accepted quality processes and security standards.
Our methodology supports growth and technology advancement and ensures that clients are serviced in the most productive and efficient manner. A devised support model, highly disciplined manpower, authentic infrastructure and processes, ensure cost-effective and quality solutions. Our holistic, enterprise-wide-quality approach integrates multiple quality frameworks and standards like Six Sigma, SEI CMMI, ISO 9001:2000, BS7799 and People CMM to ensure cutting edge service delivery.
