• Customer experience: innovate like a FinTech

    Banks are under intense pressure to master the customer experience. Our Global Consumer Banking Survey explores how to thrive in the new landscape.

  • Financial Services Briefing

    Bringing together the latest in EY’s insights and thought leadership for financial services.

  • Smarter financial crime compliance

    The cost of meeting KYC and AML requirements with human resources is staggering. Learn how data analytics and RPA offer banks a lifeline.

  • Driving growth through innovation

    Executives from leading banks and insurance companies in ASEAN discussed the challenges and approaches to striking the right balance between innovation and risk.

  • Understanding is the key to customer loyalty

    Our Global Consumer Banking Survey identifies four key customer segments. How are you serving the pros, digital stars, traditionalists and financial stars among your customers?

  • Global Banking Outlook 2017

    We analyze strategic priorities for banks and what they can do to reshape, control, protect, optimize and grow their businesses.

  • Front-office control functions

    How are capital markets banks handling increased expectations for managing non-financial risks? Learn how dedicated front-office control functions and Chief Control Officers (CCOs) can help.

  • Five tips for quality customer engagement

    Engaged customers are more likely to view banks as trusted advisors, rely on them for financial advice and share personal information.

  • Mapping the future of financial services

    We are proud to sponsor this Financial Times’ special report on the digital imperative, which explores five themes relevant to global banking leaders.

Financial Services

Guiding an industry in transition

Amid significant global regulatory reform, banks and securities firms are faced with numerous challenges and sweeping changes. How should banks' operating models evolve? Where are the greatest opportunities for growth? What is the most effective way to raise and manage capital?

These are some of the questions banks are wrestling with as they seek to comply with new regulations while meeting the expectations of customers and shareholders for service, transparency and return-on-investment.

We provide guidance in these key areas:




Contact us

EY - Wilson Woo

Wilson Woo 
Asean Banking & Capital Markets Leader
Contact  |  +65 6309 6750

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Financial Services Briefing – Issue 3, 2016

EY - Financial Services Briefing – Issue 3, 2016

Bringing together the latest in EY’s insights and thought leadership for financial services.

Contact us

Winston Ngan
Head of Financial Services
Tel: +65 6309 6918

Contact a number of our local team