• Strong appetite for M&A and alliances

    Our latest Global Capital Confidence Barometer shows that BCM executives expect strong dealmaking in the sector over the coming months.

  • Unleashing the potential of FinTech in banking

    Explosive growth in FinTech means banks and FinTechs need to get better at working together. We explore eight considerations for overcoming barriers to successful collaboration.

  • FinTech Adoption Index

    Our most recent survey of more than 22,000 digitally active consumers reveals there is no doubt FinTech has reached a tipping point of acceptance.

  • M&A integration in financial services

    After two strong years of M&A activity, the pressure is now on acquirers to prove they can secure value from the transactions they have pursued.

  • Customer experience: innovate like a FinTech

    Banks are under intense pressure to master the customer experience. Our Global Consumer Banking Survey explores how to thrive in the new landscape.

  • Understanding is the key to customer loyalty

    Our Global Consumer Banking Survey identifies four key customer segments. How are you serving the pros, digital stars, traditionalists and financial stars among your customers?

  • Global Banking Outlook 2017

    We analyze strategic priorities for banks and what they can do to reshape, control, protect, optimize and grow their businesses.

  • Front-office control functions

    How are capital markets banks handling increased expectations for managing non-financial risks? Learn how dedicated front-office control functions and Chief Control Officers (CCOs) can help.

  • Seven tips for quality customer engagement

    Engaged customers are more likely to view banks as trusted advisors, rely on them for financial advice and share personal information.

Guiding an industry in transition

Amid significant global regulatory reform, banks and securities firms are faced with numerous challenges and sweeping changes. How should banks' operating models evolve? Where are the greatest opportunities for growth? What is the most effective way to raise and manage capital?

These are some of the questions banks are wrestling with as they seek to comply with new regulations while meeting the expectations of customers and shareholders for service, transparency and return-on-investment.

We provide guidance in these key areas:




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EY -  Global Commercial Banking Survey 2014