Transforming the front office

Why fund managers must adopt more sophisticated operating models and technology

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In the race for success, the front-office has some catching up to do across asset managers. Pressure from both regulators and investors is forcing managers to take a hard look at their front-office operating models. Today, they are implementing new processes and technology to develop models that are more sophisticated, cost efficient, customizable and globally scalable, with agile technology as a key enabler.

Front-office transformation can have a significant impact on a manager’s entire value chain. Strengthening capabilities in the front-office makes it easier to deploy enterprise-wide improvements in areas such as risk management, client reporting, product development, compliance and settlement.

Internal improvements, however, are not the only drivers. Growth is critical, as well. Today, both traditional and alternative managers are increasingly competing for investment dollars from the same groups of investors: retail, institutional and high-net-worth investors. They need wider product offerings with better margins to seize this opportunity, which requires managers to become more flexible and efficient by raising the level of sophistication in their front-office.

EY Omni-channel report 2015

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