EY Productivity Pulse
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Despite businesses and government investing more than $44 billion1 on IT this year, Australian workers say it is not helping to boost their productivity

Significant developments in emerging technologies are changing the way we do business. Advancements in technology infrastructure, automation and digital have changed the way we work and how we will work in the future. This will primarily be enabled by developing technologies such as cloud services, big data and more powerful analytics capabilities, social media and mobility. 

Riding the next wave of productivity

Business led and technology enabled transformation impacts on infrastructure, operating models and people in equal measures. Increased absorption of technology change may produce significant gains in productivity improvements. However, without investing in training and shifting workplace behaviour to encourage early adoption, many Australian organisations will fail to take advantage of the next wave of IT driven productivity

Workers adapting and reskilling

It is becoming accepted that a ‘job for life’ is no longer the norm, and that many Australians will hold a variety of roles during their careers. Workers understand they need to adapt and reskill continually to remain employable in a rapidly changing labour market. The real question is how. Clearer guidance and communication  to assist workers to develop the skills and experience is required from employers and governments so that workers have newer, broader and more market relevant skills than ever before.

Wave 6 of the Pulse found failure to invest in skills adaptation, training in the use of data analytics and improving user skills in new technology systems is hampering innovation and preventing employees from working at their productive best.

It is also stopping us from developing the right skills and management models Australia needs to ensure our people succeed in the jobs of the future.

About The Pulse

About the Pulse

The Pulse measures Australian workers’ sentiments about their and their organisation’s productivity and the value of the work they do. It gauges the voices of more than 2,000 workers across key industries and from all levels in both the private and public sector.

In October 2011, Wave 1 found Australian workers wasting 18% of their day on work that didn’t add value – costing the economy an estimated $109 billion. Two years ago, Wave 2, profiled four groups of workers, from “highly productive” to “unproductive”, with each group identifiable through a number of characteristics. Then, Wave 3 revealed how the more productive groups were driving an upturn in productivity. Last year, Wave 4 examined Australia’s productivity potential – its context, causes and characteristics – and how to unleash it. Six months ago in Wave 5, we turned our attention to the discrepancies between the public and private sector.

In Wave 6, we examine Australia’s progress in preparing its workforce to adapt for the future.


1 Forrester Research Asia Pacific Tech Market Outlook for 2014 to 2015 (April 21, 2014)