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Fraud Investigation & Dispute Services

Integrity delivers benefits

Companies that act with integrity in addressing acute business problems have an advantage with real benefits. To that end, we help companies manage risk, investigate alleged misconduct and fraud, and measure the financial implications of disputes.

When unusual financial activity is suspected, our investigation, dispute and technology professionals will work with you to help resolve conflicts and realise value in the most challenging circumstances — all with the sensitivity and urgency required.

With over 2,000 professionals globally, some of the world’s largest companies — and many of its best-known law firms — turn to EY.

Our areas of focus include:

Fraud and Investigations

Addressing the risks associated with fraud, bribery and corruption is critical for business. Advances in technology and the broadening activity of law enforcement, prosecutors, regulators, and corruption commissions, the financial and reputational consequences of not doing enough to tackle these problems are escalating.

EY's Fraud Investigation and Dispute Services team are experienced in forensic accounting, financial and securities regulation, technology systems, and risk management. The majority of our team hold Certificate III in Investigator Services and investigation licenses where required under local laws in the relevant geographies. Members of our team also hold an Australian Government Security clearance. Having an experienced investigator who can guide you during this uncertain period is critical to achieve the best outcomes for your organisation.

Our key services:

  • Investigating fraud

    We conduct pragmatic, evidence-based investigations into business fraud and other potential wrong-doing, including financial misstatement, corruption, sanctions, violations and money laundering. We rapidly respond to a crisis, uncover the facts and work with you to manage an appropriate response. We are experienced at managing whistleblower and confidential sources of information. We can help you trace, freeze and recover assets, and identify the root cause of the issue, all with minimal disruption to your business.

  • Investigating bribery and corruption

    We investigate suspicions of bribery and corruption, carry out forensic due diligence and assist with disclosure requirements for regulatory investigations, often utilising our global forensic network to examine risk or uncover unethical behaviour at its source. We also design and implement effective governance models for preventative and remedial work.

For further information, please contact Rob Locke.

Anti-Fraud and Anti-Corruption Services

Fraud and corruption risk continue to be significant concerns for both private sector companies and governments. Various surveys and other studies continue to show that organisations large and small are experiencing fraud events. It is not uncommon for nearly half of survey respondents to have experienced a fraud during the survey period.

The Association of Certified Fraud Examiners 2012 Global Fraud Study1 found that the typical organisation loses 5% of its revenue to fraud each year. We therefore help you take calculated measures to mitigate against the risk of such problems occurring in the first place.

The trend of increased anti-corruption enforcement by global regulators also continues. What is clear is that fraud and corruption risk cannot be ignored and the risk profile for each organisation is different, therefore requiring a tailored response to effective risk mitigation.

Our anti-fraud and corruption services:

We have proven global methodologies that are aligned with leading practice in fraud and corruption control and relevant guidance provided by global regulators.

We bring together forensic data analytics, experienced fraud and corruption investigators, forensic accountants and anti-fraud and corruption compliance professionals to deliver robust and practical solutions to our clients.

Our anti-corruption services are founded on key elements of an effective foreign bribery compliance program required by regulators and include:

  • Developing appropriate messaging and designing policies that help demonstrate senior management commitment and clearly articulate company policy against corruption
  • Developing codes of conduct benchmarked against leading practice and designing specific anti-corruption policies, internal controls and procedures
  • Providing independent support to those responsible for administering an anti-corruption program
  • Developing thorough risk assessment programs that factor industry, geographic and operational considerations
  • Helping our clients understand the real foreign corruption risks they face and the actual consequence for individuals and the company through tailored training programs
  • Designing programs that build an integrity culture to avoid what regulators often criticise as a “paper program” lacking a genuine commitment.
  • Assistance with due diligence efforts and ongoing monitoring of third party relationships
  • Development and promotion of reporting avenues and procedures
  • Forensic data analytics that assist clients by highlighting high risk transactions or behaviour for closer scrutiny

Our anti-fraud services are aligned with leading practice such as AS 8001-2008 Fraud and Corruption Control and include:

  • Development of fraud risk management frameworks, supported by tailored components that define your prevention, detection and response strategies
  • Preparing or enhancing fraud policies and procedures, taking into account the structure of your organisation, the nature of your operations and your fraud management capability
  • Promoting fraud awareness through the delivery of tailored fraud awareness training to all levels ranging from employees to management and boards
  • Robust fraud risk assessment programs drawing on deep local, international and industry specific fraud risk experience
  • Deep dive analysis of key business processes to identify fraud ‘hot spots’ and key exposures
  • Design and roll-out of whistleblower programs, including promotional material

For further information, please contact Rob Locke.

1The Association of Certified Fraud Examiners (ACFE)

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Dispute Services

An increasingly litigious environment and wider activity of the various regulatory and governing bodies means that disputes are becoming ever more frequent.

We provide accounting expertise to quantify the losses incurred as a result of inaccurate post acquisition reporting, arguments with customers, suppliers or other stakeholders. We also provide support during negotiations and as expert witnesses in court should a settlement not be reached.

Our services:

Resolving Disputes

We can assist clients with:

We can assist clients with damage analysis and quantification. In relation to post-acquisition disputes, we can assist with calculations and preparation of reports addressing amounts due as a result of contractual post-closing purchase price adjustments, usually related to working capital or earn-outs. We also provide forensic contract review services and professional negligence claims advice. Our dispute services experts across Oceania can provide written and oral testimony in the context of a Court, Tribunal or with a Regulator.

Forensic Contract Reviews

Forensic contract reviews can mitigate risk, generate savings, identify areas for improvement and provide practical input to future contract negotiations. Through our forensic rigour, we help identify cost savings and recoveries while also increasing the knowledge of contract owner’s responsibilities and accountability of contract ownership. Using our forensic analytical techniques, we evaluate the overall impact of issues on project cost and likely level of disallowable costs, disputed costs and error versus fraud.

Insurance Claim Services

Our Insurance Claim professionals assist management with assessing and determining the value of the company's claim and expedite recovery while maintaining positive relationships with insurers.

For further information, please contact Campbell Jackson or Rob Locke.

Business Integrity and Corporate Compliance

Pressures are mounting on businesses to demonstrate profitable growth achieved in an ethical way. Many organisations are investing heavily in compliance programmes and risk management systems in order to demonstrate that they are acting with integrity as well as to avoid prosecution.

We understand the impact of third parties acting on behalf of any organisation and the importance of making the sensitive relationships you have stronger through transparency and confirmation of compliance that are in line with stipulated guidelines.

We assist companies manage risk, investigate alleged misconduct and measure the financial implications when issues arise. We bring together members of our team with deep sector knowledge and extensive experience of risks such as bribery and corruption, fraud, money laundering, competition and anti-trust, data protection and privacy, sanctions, mis-selling and counterfeiting. We understand the exposure, manage the risks and provide advice or support a response when necessary.

Our services:

Identifying risk exposures

We help you understand how the behaviours and activities across your business are exposing you to real or perceived risks and how the underlying culture is mitigating or exacerbating that exposure.

Depending upon your risk profile and the maturity of your existing risk management and compliance programmes, we can support you by performing Business Integrity and Compliance Risk Assessments; conducting third party risk assessments and due diligence, including anti-bribery and corruption; developing proactive forensic data analytics; or helping to upskill your existing compliance, risk and legal teams through training and work programme development.

Implementing compliance programmes

We help you understand how to enhance your programme, create alignment across key risk areas, determine the level of resources required to sustain the programme, assess its effectiveness and support its implementation.

We achieve this by performing Compliance Programme Effectiveness Assessments and benchmarking your programme against our EY Compliance Maturity Model. We will also support the development of the core elements of your compliance programme including policies, training and monitoring.

Responding appropriately

We help ensure you are prepared to make timely and proportionate responses to issues raised, investigate allegations, analyse trends, identify root causes and support remediation efforts.

We achieve this by advising on investigation team structures, remit, process and methodology; support legal counsel utilising electronic discovery technology; analysing your data to spot anomalies and identify patterns or trends; and conducting independent investigations should an issue arise.

For further information, please contact Rob Locke.

Forensic Technology and Discovery Services

Fraud Investigations. Disputes. Regulatory reviews. Regulatory compliance monitoring. Fraud risk management. Transaction monitoring.

In these and other contexts, businesses need to access unstructured data (such as emails, word documents and spreadsheets) and structured data (such as SAP/Oracle or other accounting databases, HR, procurement or other databases) for relevant content.

It can be like trying to find a needle in a haystack. Let us help to remove some of the hay.

It is how EY makes a difference.

Our services:

  • eDiscovery and information governance

    Across all business sectors, clients are faced with a rising tide of disputes, investigations and regulatory reviews. Handling the relevant electronically stored information (ESI) in a consistent, defensible and cost effective way has become a key business challenge. We help you navigate these challenges and create solutions that are tailored to your specific needs. We offer a range of services to assist you to respond to requirements to produce ESI in disputes, investigations and regulatory reviews. We can also help you to manage your ESI at source to enable you to better anticipate and respond to future requests in a consistent, defensible and cost-effective manner.

  • IT Forensics

    Multiple elements contribute to the risk of information stored on a network being insecure, inappropriate or unlawful. Data leakage and IP theft costs organisations millions annually. Copyright infringement can lead to legal action by the copyright holder. In-appropriate material is often discovered and reported in the media, causing damage to reputation. Our forensic experts are able to conduct network audits to assist clients understand their exposure and develop strategies to manage those risks appropriately.

  • Cybercrime

    We investigate hacking, data-breach and intellectual property theft when they occur and, more importantly, help stop them happening in the first place. Our cybercrime diagnostic can also regularly review your network for indicators that a breach has occurred.

  • Software license forensics

    Software license management is a complex activity for both publishers and customers alike. In addition, software piracy continues to blight the industry. Our team uses forensic technologies to execute in-depth software license reviews and determine the provenance and proliferation of pirated products.

  • Forensic Data analytics

    We combine deep forensic investigation knowledge with advanced analytical techniques such as investigative data linking, social network analysis, artificial intelligence and predictive modeling to prevent and detect fraud, waste and abuse.

For further information, please contact Matthew Westwood-Hill.

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Contact us

Rob Locke
Oceania Managing Partner
Fraud Investigation &
Dispute Services
Tel: +61 2 8295 6335

Contact a member of the Oceania team.

Contact a member of our global team.

Connect with us

Stay connected with us through social media, email alerts or webcasts.

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EY - Asia-Pacific Fraud Survey 2017

Our 2017 Asia-Pacific Fraud Survey suggests that organizations need to rethink their approach to compliance.

Asia-Pacific Fraud Survey 2017

EY - Asia-Pacific Fraud Survey 2017

Rob Locke, EY Oceania Managing Partner, Fraud Investigation & Dispute Services, shares key findings from the 2017 Asia-Pacific Fraud Survey.

EY - Global forensic data analytics survey 2016

Global Forensic Data Analytics Survey 2016

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