The better the question. The better the answer. The better the world works. У вас есть вопрос? У нас есть ответ. Решая сложные задачи бизнеса, мы улучшаем мир. У вас є запитання? У нас є відповідь. Вирішуючи складні завдання бізнесу, ми змінюємо світ на краще. Meilleure la question, meilleure la réponse. Pour un monde meilleur. 問題越好。答案越好。商業世界越美好。 问题越好。答案越好。商业世界越美好。

How do you find the perfect balance to sustain profitable growth?

Consumer Products & Retail

If consumer products was ever a safe, stable industry, it surely isn't now.

Disruption is coming all the time – volatile emerging markets, rising cost pressures, changing consumer behaviors and an unprecedented amount of data.

We can help you reignite growth and improve your commercial performance, balancing your top and bottom lines, unlock value with your operating model, create a fit-for-purpose supply chain that balances agility, efficiency and resilience, and bring efficiencies to back-office functions, managing risk and protecting shareholder value.

Our understanding of your industry inspires us to ask better questions. Together we create more innovative answers that deliver better outcomes and long-lasting results.

  • Why we exist

    At EY, our purpose is to build a better working world for our clients, our people and our communities.

    We strive to help create a legacy of improved business performance, confidence and trust.

    For our consumer products clients, that means helping to address conflicting priorities and issues to find the perfect balance for profitable growth – balancing innovation for tomorrow with survival today; investment between mature and emerging markets; self and shared interest; global and local; value and costs.

    We believe that clients need consultants who can take a broader view to find opportunity in a world that's as exciting as it is unpredictable and uncertain.

  • How we do it

    We team globally to create more innovative answers with our clients. The unique and ongoing collaboration between EY consultants and our clients results in better working businesses.

    By balancing insight, innovation and risk, we help you anticipate market developments and trends. We work with you to assess their impact with insights revealed by robust analytics and our firsthand knowledge of the leading practices around the world.

    And we turn all that into actionable ideas across commercial transformation, supply chain reinvention or operational excellence.

    We help you improve your commercial performance, balancing your top and bottom lines. This covers brand portfolio management, channel expansion, marketing effectiveness, sales effectiveness, and enabling operating model design and implementation.

    We also provide trade processing managed services and deep commercial analytics.

    We can bring efficiencies to back-office functions, managing risk in an integrated way and protecting shareholder value. We do this by streamlining operating models, planning and implementing cost-driven and compliance-based transformation, realizing the potential of enterprise resource planning (ERP), and harnessing technologies such as the cloud.

    We can engineer a fit-for-purpose supply chain, balancing costs and agility across strategic architecture, operational excellence and supply chain resilience.

    We can also tap into organizations within our global ecosystem, including boutique start-ups, niche specialists and alliance partners such as IBM, Microsoft, Procter & Gamble and SAP.

  • What we do

    We solve big, complex issues and capitalize on opportunities to help deliver better working outcomes that grow, optimize and protect our clients' businesses, now and in the future.

    The consumer products industry is being disrupted. Accelerating change and spiraling complexity are transforming the traditional business landscape. Growth is challenging, costs are rising and consumer behaviors are changing. New competitors, unexpected innovation, increasing regulation, changing risks and a greater demand for transparency all converge. Digital technologies, big data and analytics are disrupting everything.

    We think about risk management when we are working on performance improvement, and performance improvement is top of mind when we provide risk management services. And we infuse analytics, cybersecurity and digital into all of our services.

    We work with consumer products clients across the C-suite, functions and business unit leadership, from Fortune 100 multinationals to disruptive innovators to emerging market small and medium sized enterprises.

    We approach every project in an adaptive and tailored way. And we work relentlessly to listen, challenge and refine the thinking to arrive at a valued client experience.

    At every touch point, our Advisory consultants are agile and inquisitive. We understand your business and get to the heart of your issue, always within the context of your business, your marketplace and the broader industry.

    Most importantly, our global infrastructure will connect you to the best of EY, no matter where you work with us.

Read more

Who we are

We are a diverse team of consultants and industry professionals with a global mindset and a collaborative culture. We work hard to understand our clients' issues and are driven to ask better questions in the pursuit of making their businesses work better.

We have decades of experience in helping consumer products companies solve their biggest, most complex issues. This drives us to ask better questions, such as:

Questions like:

  • Do you know which elements of your brand product portfolio are truly going to drive profitable growth over the next five years?
  • How will profit pools evolve?
  • Which channels will thrive or decline?
  • Who are your true competitors?
  • Is your digital agenda fit for purpose?
  • How do you understand and respond to consumers' choices about where, how and what they buy?

Contact us

Latest thinking