What is driving GCC governments to deliver better citizen experiences?
Driving Citizen Centricity - Arabic version
What is driving GCC governments to deliver better citizen experiences?
Getting real about resilience
Citizen Today: July 2017
Risk and reward
Beyond disruption to new innovation
About EY’s Global Government & Public Sector
Talent acquisition for a government of the future
Citizen Today: April 2016
Government & Public Sector
Government in transformation
Policy-makers are operating in a rapidly-changing world. Shifting demographics, urbanization and climate change are just a few of the long-term and systemic trends reshaping 21st century government.
And with finances tight, growth stalling and unemployment high, the legacy of the financial crisis continues to play out across borders.
Our Government & Public Sector practice aims to be the preferred partner in driving transformational change for governments around the world. In countries large and small, developed and emerging, we understand the issues and can provide you services that will have lasting impact.
About our global sub-sectors
Education is one of the world’s fastest growing industries. Globalization, new technologies and a knowledge economy that is dependent on high quality and effective education are rapidly transforming the sector, requiring innovative thinking to deliver performance improvement across the industry.
At EY, we provide tailored solutions, practical insights and industry experience to help our clients achieve improvements in service delivery and operational performance. Our key areas of experience are:
- Institution-wide shared services implementation
- Market opportunities and service delivery models
- Major transformation projects
- Major reform projects
- Economic and regulatory analysis including funding models
- Enterprise intelligence, including data integrity, effectiveness of information
- Performance improvement / cost reduction
- Capital planning / asset management
- Internal audit / risk management / governance frameworks
- Evaluation of programs
- Fraud investigation
EY recently acquired Parthenon Group, extending our global expertise extends across public sector and non-profit education providers, foundations, private companies and service providers, and investors.
We have a dedicated practice of professionals with on-the-ground experience across multiple industries and projects in education strategy, reform, innovation and implementation. Our breadth of experience and depth of service as strategic advisors to the education industry is unmatched, with knowledge that spans all levels of education, including early childhood, elementary, secondary, higher, vocational and professional education across both public and private sectors.
Contact - Stephanie Fahey
Infrastructure investment and development is a top priority for governments globally — an indispensable necessity for poverty reduction, social progress and inclusive economic growth. While rapid urbanization is putting pressure on emerging markets to develop critical new infrastructure, developed economies need to expand existing infrastructure due to aging assets and sustained underinvestment.
With global population expected to reach 8 billion by 2025, infrastructure investments are needed to supply sufficient water, roads, housing and power. Among the issues facing governments are:
- Aging infrastructure
- Predictions of future national transportation gridlock
- Soaring energy and water costs
Governments are also facing challenges in meeting their infrastructure obligations. Infrastructure projects are significant in size, scope, complexity, and in financing arrangements. They also bring increased public scrutiny and more demand for stakeholder engagement.
We provide support from the earliest stages of analysis, from project evaluation to procurement, financial close, construction and operations. We can assist our clients in devising and comparing financial plans and delivery approaches for projects that involve public, federal or private financing, project revenues and/or grants — and provide support to our clients in their implementation of those plans.
Our global award-winning Infrastructure Advisory team of more than 700 dedicated professionals has a strong track record in providing advice across the infrastructure life cycle.
Contact - Bill Banks
- Job creation and entrepreneurship
The problem of unemployment has impacted both developed and developing economies, particularly the youth. Over the last few years, the number of people estimated to be out of work has grown to more than 200 million.
Governments are turning to entrepreneurs and the private sector in the recognition that they are significant engines of both job creation and economic growth. We believe governments, entrepreneurs and corporations must work together to avoid a lost generation.
We have created a framework to help governments harness private sector development. The framework helps federal and provincial governments, donor agencies, and international economic development agencies and not-for-profit organizations to drive inclusive growth through job creation. It is designed to encourage entrepreneurial activity in organizations of all sizes and attract domestic and international investment.
- Read more about our private sector development work
- Visit out Global Center of Entrepreneurship and Innovation
Contact - George Atalla
- Tax & customs
Business and tax landscapes are changing dramatically, and the pace and complexity of change continues to increase. EY help clients across the globe navigate this shifting landscape.
Governments are tempering the need for revenue with increased competition for labor and capital. Tax authorities are adapting their enforcement strategies, focus and policies in response to the changing dynamics of business. Our Global GPS Tax team can provide tax compliance and advisory services, tax policy development, as well as support the strengthening and modernization of tax and customs administrations.
Contact - Petr Medvedev
Transport is vital to any nation’s prosperity and standard of living. The solutions required to solve transport challenges are becoming increasingly complex. With government funding now very limited, governments need to be innovative to increase competitiveness through improvements in transport efficiency and customer service in the face of population growth and capacity constraints.
EY is at the forefront with service providers and government policy makers as we meet these challenges. Our global network of professionals is skilled in all aspects of the sector. Working across both the passenger and freight sectors, we assist governments with:
- Transport strategic planning
- Transport investment business cases
- Customer experience and service improvement initiatives
- Commercial and financial advice on major transport projects
- Contestability and commissioning
- Regulatory reform
- Business process transformation and change management
- Strategic procurement and program management
- Enterprise-wide risk management and internal audit
- Business information and management reporting reform.
Contact - Tony Canavan
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Ready, reset, grow
The decline in oil prices has put an increased spotlight on government fiscal management across the GCC. Governments are facing up to the reality of significantly reduced budgets(PDF - 156 KB)