In an ever-changing and increasingly digital world, more and more organizations are being forced to embark on large and complex technology transformation journeys where people experience massive changes. Changing demands and expectations as a result of developments in globalization, demographics, technology and regulation require organizations and their people to change rapidly.
Our transformative age is exponentially increasing the speed of change, becoming multi-dimensional and about much more than people, process and technology. In recent years we have noticed a shift in technological transformation programs, from a sole focus on hardware to a more holistic view, taking into account the people experience. A topic that remains relevant for all companies, regardless of their size, industry or current situation, because in times like these, it becomes even more clear that technology is no longer a luxury to thrive, but merely a necessity to survive.
EY believes that in Covid times, it is even more important to connect to clients, to learn first-hand about their challenges, but also to connect with each other.
On November 25th, 2020 we have organized a successful first webinar on “The importance of Change Management in Tech Implementations” with a group of trusted EY clients.
Together with one of our trusted clients, Carole Delava, HR Project Director at Carrefour, we talked about challenges and complexities in technologic transformations from a technology perspective as well as from a people perspective. Implementations are no longer only about configuration of systems and communication, at least not if they are here to stay. A good implementation is measured by how well it’s accepted and adopted by the different stakeholders.